The removable fill allowed me to adjust the pillow's height and shape to one that works for me and I have been sleeping well on it. The pillow's only downsides are that the remaining fill is a bit lumpy and one side of the pillow case has "pilled" slightly after its first wash.
I tried the cloud adjustable pillow for the first time and there is a reason why this is their best selling pillow. It is amazing. It has solved my neck pain. I am a back and side sleeper and this pillow is so comfortable for switching positions. I love it!
I ordered two pillows during the “Buy One, Get One Free” and not only was it a bargain, it was a lifesaver! From the very first night, mine and my husband’s sleep has never been better! We love the pillows!
I sleep on a tempur pedic mattress and have used tempur pedic pillows for the past ~15 years. This is my first time with a cloud pillow, and the quality is just as excellent as every other tempur pedic product. Absolutely wonderful!
For a queen sized pillow, I found it undersized and in need of more fill. If the idea of the "adjustable" pillow is to add/subtract fill, I can't imagine how uncomfortable it would be if fill was taken out. It would be entirely too flat. Very disappointed with my purchase.