I wouldn't buy it again. It does allow me to adjust the bulk and shape. But there is not enough support from the filling material to provide comfortable support.
My husband bought this and a mattress and box spring when he broke his back back in 2000. He has refused to replace the pillow but we did get a new mattress set last year. So when I found this online, I jumped on the chance especially since it was a great price. So glad to find the exact same item.
I used to have a cloud pillow years ago and it was one of the best pillows I owned. Quality went down over time, probably why they do the BOGO pillow and you’re not allowed to return. Only had for a few months and barely slept on them and they provide no support and are currently flat. They are comfortable to start and then are useless after some use.
First night starting off the pillow was comfortable but since the every night I’ve had to plump it back out and make it even. Can’t adjust it fuller you can only remove filling. IMO you should be able to purchase more filling. Pillow is comfy tho.