Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, King - 2-Pack - White
Customer Rating
1
Do not buy
on January 5, 2026
Posted by: Dissatisfied with Product
from Ohio
Horrible chemical smell that hasn't gone away. Doesn't stay comfortable. Gets hard when my head is laying on it making my ear go numb. WARNING: TempurPedic doesn't back pillows for a return or refund. That's NOT a good business model. I doubt they'll post this but thought I'd submit it anyway. If I could give this a 0-star rating, I would. Do not buy it.
I havent use pillow for many years, after I diagnosed with chronic sinusitis, then I start thinking what pillow should I going to buy, I keep searching online after I saw this brand I chose Breeze Dual Cooling, after I use this pillow my sinusitis got improved.
I purchased to replace my old Tempur-Pedic pillow, same model. This replacement still smells so strong after a month I can’t sleep on it. Also feels like a different density/shape then my old Tempur-pedic pillow which is the exact same model. Sad because I really loved my old pillow …