Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, King - 2-Pack - White
Average customer rating
3.8 out of 5
3.8
(500 Reviews)
Open Ratings Snapshot
Rating breakdown 500 reviews
5 Stars
282
4 Stars
50
3 Stars
48
2 Stars
39
1 Star
81
69%of customers recommend this product. 
(
343 out of 500
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, King - 2-Pack - White
Customer Rating
2 out of 5
2
Average
on March 27, 2026
Posted by: No happy camper
from KC, KS
I’ve always loved my temper pedic pillows in the past. We ordered these cooling medium firm pillows this time and my wife and I are not fans of too plush and forgiving to be medium firm. Disappointed and not exchangeable so we donated them to an animal shelter and got different pillows.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Will never purchase this product again.
on March 25, 2026
Posted by: Not happy sleeper
from Lakewood CA
after contact will this company I will have to file a complaint with the BBB, the lack discloser of the lasting odor given off buy this product is misleading and not fully explained do not purchase this item they will not warrentie it.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Stay cool and comfortable
on March 24, 2026
Posted by: Kelly
from Maryland
It’s been a few months with these pillows and my husband and I love these pillows. They are firm but also very soft and cradle your head and neck. The cooling feature is amazing and keeps us cool and comfortable. Great nights sleep & highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
A Truly Transformative Sleep Experience
on March 23, 2026
Posted by: Cool Sleeper
from Chicago, IL
The TEMPUR‑Cloud Dual Cooling King has completely elevated the way I sleep. From the very first night, I noticed how perfectly it balances plush comfort with supportive pressure relief. The signature TEMPUR material adapts instantly to my body, creating that “weightless” feeling without ever sinking too deeply.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
So comfortable I travel with my pillow
on March 23, 2026
Posted by: Cool Nights
from Nebraska
My Dual Cooling Pillow has been a blessing. My sleep has gone from 50% to 100% in just a few nights! For the first two nights, expect a little adjustment, but the pillow will conform to your head and become very comfortable and cool afterward. I had a Tempur-Pedic before, and it was also incredible, lasting just over five years. I highly recommend it and will never switch away from Tempur-Pedic.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3 out of 5
3
Ok
on March 23, 2026
Posted by: Ok
from Little Rock AR
comfortable but doesn’t cool as good as my previous pillow.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
2 out of 5
2
Pretty awful
on March 23, 2026
Posted by: Brittany
from Dayton OH
This pillow was a huge disappointment. The off-gassing basically never stopped and the fumes coming from it are unbearable. It also goes flat around your head overnight so you wake up feeling like your sleep between two rocks. It’s just dreadful and definitely not worth the money. Wish i could return it.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
4 out of 5
4
Definitely Helps Regulate Body Temp
on March 22, 2026
Posted by: Snoozy Susie
from Columbia, MD
This is a great pillow that i got to experience way before i bought my own; my boyfriend owns two of them. As a pre-menopausal woman, I sometimes sleep hotter than I used to. This pillow helps alleviate waking up too warm in the middle of the night. The only thing I wish is that it had more plumpness to it. It seems flat compared to a previous pillow I own. I end ip putting that one under the dual-cooling to get the elevation for my head and neck that I need to be comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
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