I’m extremely disappointed with my purchase, especially since I didn’t realize there are no returns or exchanges. These pillows are horribly uncomfortable and nothing we do improves them. The pillows were a birthday present for my son, and I’ve not regretted a purchase as much as this in quite some time.
I wanted to replace my tempurpedic serenity pillows with something less stiff and thought this would be better since it was adjustable. Highly disappointed. They are lumpy, quickly flatten, and don’t provide good neck support. I even paid extra for the cooling and can’t tell a difference. I bought two pillows and both are hardly usable.
Great pillow! Was my first new pillow in many years because i loved my old feather filled pillow, decided to try something new and absolutely love the pieces of memory foam in this pillow. Equally soft and way better cooling!