Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Adjustable + Cooling Pillow, King - 2-Pack - White
Average customer rating
3.2 out of 5
3.2
(146 Reviews)
Open Ratings Snapshot
Rating breakdown 146 reviews
5 Stars
58
4 Stars
13
3 Stars
19
2 Stars
15
1 Star
41
53%of customers recommend this product. 
(
78 out of 146
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Adjustable + Cooling Pillow, King - 2-Pack - White
Customer Rating
1 out of 5
1
Lumpy Pillow
on June 15, 2026
Posted by: SLCH
from San Antonio
I have many tempurpedic products - Mattresses, Pillows. This pillow by far is not anywhere near the quality of the brand. It is just a pillow of foam balls. I did not experience any cooling effect at all. I have been told there is no return for pillows. One of the zippers is not stitched in one section. Very disappointed. I have boxed these pillows up in their original boxes......
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
2 out of 5
2
Not supportive and too firm
on June 14, 2026
Posted by: Neck hurts
from Boston , ma
It didn’t “ mold” to my head, I feel like it didn’t give support to my neck. The cooling aspect was nice though.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Best Pillows
on June 4, 2026
Posted by: Rick
from Noblesville, IN
I enjoy how well these pillows conform to my neck and head whether laying on my back or side. Plus they remain comfortably cool during the night.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3 out of 5
3
Not what I wanted
on June 1, 2026
Posted by: Jenrik
from Redmond, Oregon
Doesn’t cool. I wake up with numb hands a sore neck. I expected better. Sorry.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Disappointingly uncomfortable
on May 30, 2026
Posted by: Stiff sleeper
from San Diego, CA
I have another tempur pedic pillow I wanted to replace but I didn't like this one at all. Too stiff.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
I love this pillow!
on May 25, 2026
Posted by: Connie girl
from New Jersey
This pillow is awesome! So supportive and so cozy at the same time.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
2 out of 5
2
Failed to replace my old tempur pillow
on May 24, 2026
Posted by: Unhappy Sleeper
from Kansas City
Lumpy, frustrating, uncomfortable pillow. Both my wife and I tried the pillow with various levels of fill in them. Neither of us enjoyed the eperience and I the pillows came back off the bed each morning. Really disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Horrible purchase
on May 12, 2026
Posted by: Tiff
from Utah
This pillow is so uncomfortable I woke up two mornings in a row not being able to move my neck
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
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