Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Adjustable + Cooling Pillow, Queen - 2-Pack - White
Average customer rating
3.2
(146 Reviews)
Rating breakdown 146 reviews
5 Stars
58
4 Stars
13
3 Stars
19
2 Stars
15
1 Star
41
53%of customers recommend this product.
(
78 out of
146)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Adjustable + Cooling Pillow, Queen - 2-Pack - White
Customer Rating
2
Not what I expected
on May 11, 2026
Posted by: MCM
from Miami, FL
The pillow gets flat where you put your head or back and never gets back to its original form. It remains like squach in one area and bulky on the other area.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Stuffing is Not Stable
on May 10, 2026
Posted by: Stiff & Sad
from Houston, TX
This pillow is basically a mesh bag full of cut up cubes of spongey material. I move a lot when I sleep, and so does all this filling. My neck and my trapezius are so tight in the morning, it feels like I must be trying not to move in my sleep so the pillow stuffing doesn't move. It's a terrible "pillow" I would not recommend at all.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Hotel style pillow
on May 9, 2026
Posted by: Loo
from Boise
Love this pillow! It models perfectly to your and neck. You won’t reject it!!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Not enough filling cooling lacks
on May 9, 2026
Posted by: Moe
from Buchanan, MI
The pillows filling was lacking. It has flat spots. The cool feeling leaves so fast. I don’t recommend
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
Slick cover
on May 9, 2026
Posted by: Ughhhhhh
from Texas
Pillow cover is slick the pillow case slips and slides all night. It feels cheap and it’s not my favorite.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Not good
on May 9, 2026
Posted by: Unhappy customer
from Kenosha, WI
I’m extremely disappointed with my purchase, especially since I didn’t realize there are no returns or exchanges. These pillows are horribly uncomfortable and nothing we do improves them. The pillows were a birthday present for my son, and I’ve not regretted a purchase as much as this in quite some time.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Not a quality pillow
on April 29, 2026
Posted by: Lumpy pillow
from Denton
I wanted to replace my tempurpedic serenity pillows with something less stiff and thought this would be better since it was adjustable. Highly disappointed. They are lumpy, quickly flatten, and don’t provide good neck support. I even paid extra for the cooling and can’t tell a difference. I bought two pillows and both are hardly usable.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Warm and uncomfortable
on April 27, 2026
Posted by: Longing sleep
from Cape Coral, Fl
Pillow filling makes pillow feel full of lumps, not cooling at all. Do not recommend
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC