Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Adjustable Pillow, Queen - 2-Pack - White
Average customer rating
3.4 out of 5
3.4
(230 Reviews)
Open Ratings Snapshot
Rating breakdown 230 reviews
5 Stars
101
4 Stars
28
3 Stars
26
2 Stars
23
1 Star
52
58%of customers recommend this product. 
(
133 out of 230
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Adjustable Pillow, Queen - 2-Pack - White
Customer Rating
1 out of 5
1
The worst pillow i've ever slept on.
on June 29, 2026
Posted by: Unsatisfied
from Boston MA
I love my Tempurpedic mattress and solid memory foam pillow I've been own for a decade. Tempur-Cloud Adjustable Pillow is not comfortable to sleep on at all. It is filled with big chunks of memory foam and gets hard and bumpy when you lay on it. To compere to other brands, Tempurpedic does not have a try period for pillows they all final sale.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Disappointed
on June 29, 2026
Posted by: Marley2025
from Georgetown Texas
I've previously owned a Tempurpedic pillow and loved it but this most recent purchase was truly disappointing. Lumpy pillow that went flat within the first couple of days of use. The memory foam comes in chunks rather than a solid supportive piece..
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Versatile pillow
on June 28, 2026
Posted by: Sara K
from Boulder CO
I switch between back and side sleeping and this pillow is so comfortable in both configurations. I got another for my boyfriend because he kept stealing my pillow.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
I hate this pillow
on June 17, 2026
Posted by: Horrible pillow
from California
I don’t write reviews ever! But this pillow is horrible I got a two pack and they are both awful they bunch up and go flat so you wake up in the middle of the night with no support also a pillow case does not stay on the pillow I have never experienced this in my life but the pillowcase just falls off every night. I wish I could get my money back I have had these pillows for 6 months. I’m a quality over quantity person. And I will be buying something else. Also I thought it was just my pillow that was awful maybe it didn’t get enough filling or something. I had given the other one to my non verbal autistic teenager and he won’t even use it because of all the same problems listed.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
4 out of 5
4
Petite People Listen Up (under 5.5ft crowd)
on June 15, 2026
Posted by: Petite Dreamer
from The Woodlands, Texas
As a petite person, I find that many quality pillows aren't suited for my head-neck-shoulder area. Yes, including the bougier Tempur options. I wanted a quality pillow that doesn't strain my neck or lose its poof after a week... This pillow allows you to shove the fluffy bits around and create your ideal width.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
4 out of 5
4
Tempur-Cloud Adjustable Pillow Med Firm
on June 14, 2026
Posted by: Firm bordering on Hard
from Murfreesboro, TN
The pillow seems to be of good quality but the firmness borders on being hard. I would order the next softness level if I had it to do over. Although, I will have to say, I haven't tried removing any of the filling yet. I will try that.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Smelled like pet urine after 2 weeks
on June 14, 2026
Posted by: Will
from New York
Pillow is good, except after 2 weeks i got a smell of cat urine on both the ones i bought (only) i have multiple other pillows in house. 2 weeks after i am still dealing with cold infection, pink eye both eyes, and a very painful uvulitis that will not go away. I cant breathe well, swallow, etc. so thank you.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
2 out of 5
2
Disappointed
on June 14, 2026
Posted by: Unhappy Sleeper
from Baltimore MD
The first couple nights were amazing. However, the pillows get lumpy and go flat. I fluff them every night before bed, but they flatten throughout the night.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
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