Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Adjustable Pillow, Queen - 2-Pack - White
Customer Rating
1
The worst pillow i've ever slept on.
on June 29, 2026
Posted by: Unsatisfied
from Boston MA
I love my Tempurpedic mattress and solid memory foam pillow I've been own for a decade. Tempur-Cloud Adjustable Pillow is not comfortable to sleep on at all. It is filled with big chunks of memory foam and gets hard and bumpy when you lay on it. To compere to other brands, Tempurpedic does not have a try period for pillows they all final sale.
I've previously owned a Tempurpedic pillow and loved it but this most recent purchase was truly disappointing. Lumpy pillow that went flat within the first couple of days of use. The memory foam comes in chunks rather than a solid supportive piece..
I switch between back and side sleeping and this pillow is so comfortable in both configurations. I got another for my boyfriend because he kept stealing my pillow.
I don’t write reviews ever! But this pillow is horrible I got a two pack and they are both awful they bunch up and go flat so you wake up in the middle of the night with no support also a pillow case does not stay on the pillow I have never experienced this in my life but the pillowcase just falls off every night. I wish I could get my money back I have had these pillows for 6 months. I’m a quality over quantity person. And I will be buying something else. Also I thought it was just my pillow that was awful maybe it didn’t get enough filling or something. I had given the other one to my non verbal autistic teenager and he won’t even use it because of all the same problems listed.
As a petite person, I find that many quality pillows aren't suited for my head-neck-shoulder area. Yes, including the bougier Tempur options. I wanted a quality pillow that doesn't strain my neck or lose its poof after a week... This pillow allows you to shove the fluffy bits around and create your ideal width.
The pillow seems to be of good quality but the firmness borders on being hard. I would order the next softness level if I had it to do over. Although, I will have to say, I haven't tried removing any of the filling yet. I will try that.
Pillow is good, except after 2 weeks i got a smell of cat urine on both the ones i bought (only) i have multiple other pillows in house. 2 weeks after i am still dealing with cold infection, pink eye both eyes, and a very painful uvulitis that will not go away. I cant breathe well, swallow, etc. so thank you.
The first couple nights were amazing. However, the pillows get lumpy and go flat. I fluff them every night before bed, but they flatten throughout the night.