Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Adjustable Pillow, Queen - 2-Pack - White
Average customer rating
3.4 out of 5
3.4
(230 Reviews)
Open Ratings Snapshot
Rating breakdown 230 reviews
5 Stars
101
4 Stars
28
3 Stars
26
2 Stars
23
1 Star
52
58%of customers recommend this product. 
(
133 out of 230
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Adjustable Pillow, Queen - 2-Pack - White
Customer Rating
2 out of 5
2
Disappointed
on September 12, 2026
Posted by: Jessie
from Rochester, MN
We were disappointed in our pillows. I guess I assumed they’d be like our old memory foam pillows, but these are not close to as sturdy and squishy. I think some of the fault is mine for not reading the description carefully. I wouldn’t have bought them if I knew what they were like.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Worth the Price
on September 12, 2026
Posted by: Better Sleeper
from Chicago, IL
The Cloud Adjustable Pillow is a bit firmer than expected, but within a few days of use it will accommodate and adjust to how you use it. I’ve been pleasantly surprised. I’d recommend it.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Pleasant Pillow
on September 7, 2026
Posted by: King Size Comfort
from Newark, DE
Nicely crafted, and most importantly comfortable pillow.
I appreciate the adjustable feature, however I found mine just right the way it came.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3 out of 5
3
Did Not Last
on September 5, 2026
Posted by: Kim
from United States
I purchased two of the Cloud Adjustable pillows to pair with my Tempurpedic mattress and I loved them for the first year. They were both comfortable and supportive. But after that, they started to look wonky in shape and were not refilling. This was causing neck pain. I filed a warranty claim before the two year mark and it was denied. Tempurpedic warranties their pillows for 5 years yet wouldn’t accept my claim.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Had to throw away
on September 3, 2026
Posted by: Unhappy
from Hilton Head
Had to throw away after 3 days. Now I don't have a headache when I wake up. And "adjustable" means when you order a small pillow you simply have to stick your hand inside and remove some (lots) of foam (she said sarcasticly)
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Adjustable Pillow is so comfortable!
on September 3, 2026
Posted by: JayGee
from New York, NY
I bought 2 Tempur-Cloud adjustable pillows with my new tempurpedic mattress. They are very full of filling and very easy to adjust as needed. I like sleeping on a very full pillow and holding the other pillow.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Nothing but the best
on August 29, 2026
Posted by: Marvin
from North Carolina
Many have tired to imitate but nothing is like the original. You gwt what you pay for.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Excellent pillow
on August 24, 2026
Posted by: Tay
from Onalaska, WI
This pillow provided great neck support despite looking like your average pillow. Super comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
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