Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Adjustable Pillow, Queen - 2-Pack - White
Average customer rating
3.4 out of 5
3.4
(230 Reviews)
Open Ratings Snapshot
Rating breakdown 230 reviews
5 Stars
101
4 Stars
28
3 Stars
26
2 Stars
23
1 Star
52
58%of customers recommend this product. 
(
133 out of 230
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Adjustable Pillow, Queen - 2-Pack - White
Customer Rating
1 out of 5
1
Awful! Pillow is packed full of lumps
on December 3, 2025
Posted by: Mary
from Acworth, Georgia
Omg! Worst pillow ever. It is comprised of a million chunks of fill that are all lumps! Nothing good about these pillows and they are not returnable.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
DO NOT PURCHASE!!!
on December 3, 2025
Posted by: Disappointed
from New York
Here’s a cleaner, sharper rewrite that still keeps your voice and frustration:
Rewrite:
This is easily one of the worst pillows I’ve ever purchased. It feels like resting your head on a bag of crumpled newspapers, and it flattens almost instantly. Even though it’s advertised as a cooling pillow, it actually ran hot. I also had no idea it was non-returnable. My dog won’t even lie on it. It honestly feels like a way for them to profit off leftover scrap material. Do not buy this pillow if you’re hoping for a good night’s sleep. Zero stars!
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Terrible quality. Won't allow returns or exchanges
on December 3, 2025
Posted by: Unhappy Customer
from New York
Worst pillow I've ever purchased. Fully regret buying and not I am not being allowed to return or exchange even though they have not been used. Will not be recommending any tempur-pedic products.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
3 out of 5
3
Good but needs a little more stuffing
on December 3, 2025
Posted by: No sleep Johnny
from Mesa, Az
Good but needs a little more fill. Very comfortable
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3 out of 5
3
Nice pillow but
on December 3, 2025
Posted by: Taylor
from Alabama
I do feel the flat side is already pretty flat. Takes some fluffing to get it right. Wish it came with extra fluff
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Finally Replaced His Old Favorite Pillow!
on December 3, 2025
Posted by: PetiteSleeper
from Clifton Park, NY
My husband was obsessed with his old, worn-out pillow and refused to part with it… until this one. The TEMPUR-Cloud Adjustable Pillow was the only pillow that could actually replace his beat-up favorite.
The fact that he can customize the fill and make it less fluffy was a total win-win. He gets the exact feel he wants, and I finally got him to upgrade to something supportive and clean. He loves it!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
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