Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Adjustable Pillow, Queen - 2-Pack - White
Customer Rating
1
Not as advertised! Lie!
on December 9, 2025
Posted by: Chrissy
from Las vegas
These pillows are advertised as adjustable. It states you can remove some of the fill to adjust to your comfort. What they don't tell you is the pillows do not even come full so there is no way you would want to remove any of the filling. I've only had the pillow for a week and every night I've woken up with a headache that became a migraine. The pillows go completely flat after only an hour or two. I wake up several times thru the night and have to flip it and fluff it. I requested purchasing more fill which is not an option. And you can't return them so I wasted my money. Don't waste yours! Don't even bother with these pillows. They are the worst pillows I've ever bought. Very disappointed! I expected more from this company
I felt like I was sleeping on my parents' 20 year old pillow
on December 5, 2025
Posted by: Disappointed Sleeper
from Milton, FL
It is SO VERY unfortunate that Tempur-Pedic does not allow returns. I was so excited to try out these pillows. I slept TERRIBLE. I had no idea that "adjustable" meant that the pillow is filled with small balls of material. I adjusted throughout the night but could never get them to be comfortable. I guess I am just stuck with very expensive pillows to fill my shams for decoration but never use for sleeping.
Love that I can move the stuffing to where I need most support. Sometimes we snuggle in bed and my significant other likes to use my pillow and having less stuffing on their end of the pillow with more on mine makes it comfortable sleeping beside one another.
Really wonderful and comfortable pillow. They do flatten out after long periods of time and don’t totally hold shape which is disappointing for the price. But overall great
I bought a pair of these pillows to replace my older Tempur-Pedic pillows. I removed them from the plastic package and put one into my king size pillow case. I noticed the length was about 3-4 inches shorter and the width was about 2-3 inches shorter as well. They are swimming in the pillow case. Unfortunately, I can't return them because they removed from the packaging.