Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Adjustable Pillow, Queen - 2-Pack - White
Average customer rating
3.4 out of 5
3.4
(230 Reviews)
Open Ratings Snapshot
Rating breakdown 230 reviews
5 Stars
101
4 Stars
28
3 Stars
26
2 Stars
23
1 Star
52
58%of customers recommend this product. 
(
133 out of 230
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Adjustable Pillow, Queen - 2-Pack - White
Customer Rating
5 out of 5
5
Extremely Comfortable and Supportive Pillow
on February 23, 2026
Posted by: Jig
from Boston
I’ve been using the TEMPUR-Cloud Adjustable Pillow for a few weeks, and it has significantly improved my sleep quality. The adjustability lets me find the perfect height for my neck, and the memory foam provides excellent support without feeling too firm. I wake up feeling refreshed and without neck pain.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Flat
on February 22, 2026
Posted by: C
from Michigan
I've used this new pillow for only a few days so far and it's flat and feels worn out already
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
2 out of 5
2
Feels like cement block
on February 22, 2026
Posted by: Unhappy sleeper
from Los Angeles
This pillow is hard as a rock. It’s so uncomfortable. The adjustable part is so weird. You can take out the fluff or the squishy parts. I’m so unhappy. You can’t return the pillows so I’m stuck with it. I try to give it away and they don’t want it bc it’s so hard.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Relief
on February 22, 2026
Posted by: Pain Free
from Demotte, IN
I purchased this pillow because I was experiencing pain in my neck and shoulders when I would wake up in the morning. I.knew I needed more support in that area. That's when I thought I'd try your pillow. After the first night, I had no pain whatsoever. I still don't. I'm extremely happy with your product and would recommend it to everyone.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
This thing sucks
on February 22, 2026
Posted by: B
from CT
Ready to give up on this pillow and throw it in the trash where it belongs. I would definitely say "adjustable" is false advertising. Even if it feels okay when you go to sleep, I wake up in the middle of the night with my head sunken into it, feeling like I'm sleeping on a brick. Thank goodness I got this as part of a buy-one-get-one deal. If it was between this and a regular, non-memory foam pillow, I'd go with the regular one.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Poor
on February 22, 2026
Posted by: Al
from Long Beach Long Island
Certainly not the same pillows I tested in retail stores. Total waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Best pillow ever
on February 22, 2026
Posted by: No neck pain
from St. George Utah
I’ve always had soft, squishy pillows. But as a side sleeper I was having a lot of neck and shoulder pain because I wasn’t getting good support. This pillow gives me great support for my neck and has helped to alleviate my neck and shoulder pain. I will admit it took a bit of getting used to but I wouldn’t go back to a regular pillow now. And, I can confidently say that neither would my husband. He loves the pillow too.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Like sleeping on a cloud
on February 21, 2026
Posted by: Cloud sleeper
from Tucson, AZ
I bought this product for my partner, who was having some serious neck problems. He loves it. He removes material, and replaces material from the pillow on as needed basis. It really is such a wonderful product. He sleeps so much better, for which we are both grateful!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
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