Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Adjustable Pillow, Queen - 2-Pack - White
Average customer rating
3.4
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
67
4 Stars
18
3 Stars
19
2 Stars
14
1 Star
35
59%of customers recommend this product.
(
90 out of
153)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Adjustable Pillow, Queen - 2-Pack - White
Customer Rating
1
Poor
on February 22, 2026
Posted by: Al
from Long Beach Long Island
Certainly not the same pillows I tested in retail stores. Total waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
This thing sucks
on February 22, 2026
Posted by: B
from CT
Ready to give up on this pillow and throw it in the trash where it belongs. I would definitely say "adjustable" is false advertising. Even if it feels okay when you go to sleep, I wake up in the middle of the night with my head sunken into it, feeling like I'm sleeping on a brick. Thank goodness I got this as part of a buy-one-get-one deal. If it was between this and a regular, non-memory foam pillow, I'd go with the regular one.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Relief
on February 22, 2026
Posted by: Pain Free
from Demotte, IN
I purchased this pillow because I was experiencing pain in my neck and shoulders when I would wake up in the morning. I.knew I needed more support in that area. That's when I thought I'd try your pillow. After the first night, I had no pain whatsoever. I still don't. I'm extremely happy with your product and would recommend it to everyone.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
Feels like cement block
on February 22, 2026
Posted by: Unhappy sleeper
from Los Angeles
This pillow is hard as a rock. It’s so uncomfortable. The adjustable part is so weird. You can take out the fluff or the squishy parts. I’m so unhappy. You can’t return the pillows so I’m stuck with it. I try to give it away and they don’t want it bc it’s so hard.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Flat
on February 22, 2026
Posted by: C
from Michigan
I've used this new pillow for only a few days so far and it's flat and feels worn out already
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Extremely Comfortable and Supportive Pillow
on February 23, 2026
Posted by: Jig
from Boston
I’ve been using the TEMPUR-Cloud Adjustable Pillow for a few weeks, and it has significantly improved my sleep quality. The adjustability lets me find the perfect height for my neck, and the memory foam provides excellent support without feeling too firm. I wake up feeling refreshed and without neck pain.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
The worst pillow
on February 23, 2026
Posted by: Upset sleeper
from NY
This pillow is not what it seems, there is no way to adjust this pillow, it barely has any fluff. After a few weeks , I’m back in pain looking for the right pillow, DO NOT PURCHASE!!!! Would be highly disappointed because there are no refunds
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Comfortable and quality
on February 23, 2026
Posted by: Taylor
from New York NY
I previously had the Casper pillows which I love and the tempur pedic pillows are equally as comfortable. I am a side sleeper so I like to use them to also put between my legs and these are great as they aren't too firm or too soft.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC