Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Customer Rating
1
Received a dirty pillow with stains and hair
on January 4, 2024
Posted by: Mi
from Houston
Received pillow was dirty and had yellow stains. It looks like it has been used for a quite some time. I wish I can attach photos here. Very disappointed with the purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: USMC sleeper
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Alligms my necesito pretty good, helps aliviate some paint on some sleeping positions I get into at night
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Mitchell Zemaitis
from Ventura
Verified Purchase:Yes
[This review was collected as part of a promotion.] It was awful. I am a side sleeper 100% all the way. This thing is like I'm laying in a cloud of feathers (my brand new mattress) and using a river boulder as my pillow. I gave it 4 days and woke up in excruciating pain everyday. I even gave it away for free to another side sleeper. He also gave it away the very next day. I don't know who likes this, I'm sure somebody will love it but not for me.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Buyer remorse
on January 3, 2024
Posted by: Disappointed Duo
from Mickleton, NJ
Purchased two of these pillows knowing that they were not returnable for any reason but trusting that we would love them as much as we've loved our Tempur-Pedic mattress. We found them to be very hard and uncomfortable. Had high hopes for relief from neck pain for one of us and an anti-snoring effect for the other. Helped with neither issue. So sorry that we didn't choose pillows from a company with a higher regard for the satisfaction of their customers, offering a trial period and return option if needed. We rarely give negative reviews but, when asked for our rating, decided to share our honest opinion.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very disappointed, pillow is very uncomfortable, pillow is much too hard, was not soft at all
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Buyer beware
on January 3, 2024
Posted by: Bunny
from Tennessee
I purchased a Tempur-pedic neck pillow based upon the website and answered the questionnaire fully. Upon receipt of the pillow, I discovered that it was not a good fit and was causing problems with my neck. I contacted the company to find out about a replacement only to find out they do not have a guarantee on any pillows. Be sure you notice this before purchasing from Tempur-pedic
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Do not buy
on January 3, 2024
Posted by: S
from Nashville
I followed the chart and ordered a large. This size does not fit so I asked for an exchange. They are not honoring an exchange due to being zero waste. I caution you not to buy as you may end up in the same situation.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Kris
from Chattanooga, TN, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's a shame that they don't accept returns because I absolutely hate my pillow. It's like sleeping on a brick!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com