Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Customer Rating
5 out of 5
5
Neck problems
on January 18, 2024
Posted by: Reg
from St louis Mo.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was having bad neck pain after using this pillow for a couple of days the neck pain went away, and I sleep a whole lot better
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Reasonable price for the quality and comfort
on January 18, 2024
Posted by: Happy Neck
from Irwin, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] LOVE, LOVE, LOVE the firm medium neck pillow. It's impossible to find this density in any other contour pillow and I need the support for my herniated cervical discs. This pillow travels EVERYWHERE with me because I get neck pain within 5 minutes of falling asleep without it.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Starts off feeling good
on January 17, 2024
Posted by: Insomniac with neck pain
from Iowa
Loved it at first. But after two months, my neck was hurting again. There is no refund policy. Expensive to not work.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Quality product
on January 17, 2024
Posted by: Wish there was common sense applied
from Cedar Lake, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not a good experience. Ordered the wrong size, and even though we never used it, they wouldn't take it back or exchange based on their "personal nature" policy.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
comfortable night sleep
on January 17, 2024
Posted by: Chell
from Manhattan, KS
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have chronic neck tightness. This product makes it comfortable to rest and sleep at night with little discomfort.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
The worst
on January 16, 2024
Posted by: Paola
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was eager to try out the brand and its pillow. However, it turned out to be quite firm, making it crazy uncomfortable. My neck started hurting, and I wouldn't consider purchasing it again unless they offer a softer version with the same design. To firm!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Comfort
on January 16, 2024
Posted by: Steve
from Fort Thomas, KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] It was not as comfortable as I expected. I think it's me and not the pillow.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Make sure to choose the correct size
on January 15, 2024
Posted by: Back sleeper (most of the time)
from Seattle, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] For those sleeping on your back AND your side choosing the correct size can be confusing and costly. We ordered Tempur-Neck pillow size medium and after 2 nights came to the conclusion that we should have bought small. When I contacted Tempur pedic to exchange them they informed me that because they had been used, they could not be exchanged. We had been using Tempur pillow for many years so new that with the correct size we would like them so decided to buy small pillow. So, if in doubt about which size to buy, go to a store and don't buy online. 5 stars for the pillow - 1 stars for the exchange/return policy
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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