Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Customer Rating
3
Not what it used to be
on January 15, 2020
Posted by: Unhappy Sleeper
from NYC
I've been sleeping on these pillows for over thirty years and like the title, not the same. First got one when they originally came out and were sold in a specialty shop not in any other site ( including Tempur-Pedic). I have had to replace them every few years and this Tempur-Pedic is not quite as cushioning and it's small! They used to have sizes like standard and king. This pillow is the size of their original travel pillow; I have one of those too.. My current Tempur-Pedic( king size )is a good 4 inches longer than this one. Not even any choice of size except height. Very disappointed with Tempur-Pedic about this!
Separate from not being as wide as my old TempurPedic neck pillow, it is flatter and the foam is not nearly as firm. The pillow is too flat and the foam is too squishy. I am not using this pillow, as bad as it is.
I bought this thinking I was replacing our old neck pillow. It is smaller than the one we are replacing and does not feel the same. I saw that immediately on opening and of course, Tempurpedic will not accept a return for a pillow (even if unused). Bad policy for a purchase you make sight unseen, not well advertised consider the pricing, I really don't recommend buying from them.