Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Customer Rating
1 out of 5
1
I can't even believe how terrible these are now
on March 18, 2021
Posted by: Unhappy sleeper
from Tx
Verified Purchase:Yes
About fifteen years ago I bought my first neck pillow and a second one in 2010. I decided to buy two more recently and these are the worst pillows now. They are completely different quality than they used to be. It's as if the technology is completely different. I tried to return the pillows- one completely unused and the other minimally used to no avail. So now I have a useless product on which I spent far too much money. Dave your own money and don't waste one red cent on these rock-hard pillows that will throw your neck and shoulders out of place.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Doing what it is intended to do
on March 16, 2021
Posted by: No more pain
from New York
Verified Purchase:Yes
Great pillow! Wish it was a little bigger but I am happy that my neck pain and headaches are less frequent now. Never thought a pillow would be such a life changer.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Great pillow but how come there's only one size. I
on March 14, 2021
Posted by: Rich
from Murrells inlet SC
I have a king bed but this pillow is too small. I want a king sized pillow. Kinda silly. I'm sure others would like a choice.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Been using one for years
on March 14, 2021
Posted by: Kate
from Minneapolis
Verified Purchase:Yes
Needed to replace my worn down one. Glad to have the support, again!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Not worth the money!
on March 7, 2021
Posted by: Shawn
from Carlsbad, NM
I read the reviews and was excited when they arrived. The large pillow is more like a small one. I am very disappointed after a few nights of trying this pillow. I am back using my old one now. Was hoping they had a 30 day return policy if I wasn't satisfied but they dont.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Very small and hard
on March 4, 2021
Posted by: Dooped
from Tx
I'm sad I didn't read the recent low reviews before buying. The medium pillow is so small. They are super hard. My husband couldn't stand using it for one night. It's stiffness hurt his ears when laying on his side. I'm shocked it's not of good quality with such steep prices. ‍♀️
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Really disappointed
on March 3, 2021
Posted by: Mandy
from NJ
Verified Purchase:Yes
After years of neck pain, and tossing and turning I made a search for a pillow to help alleviate this. Looking back I should have gone to a store to try, but after the great reviews I figured I couldn't go wrong. I Measured, ordered a medium, and was really excited when my pillow arrived. It was much smaller than anticipated which didn't bother me too much, but the density and firmness are what did me in. I fell asleep fine after trying different positions, with the large side contoured in the crook of my neck. Waking in the night and turning over, the ear I'd been sleeping on was painful because of the pressure of my head on the pillow. I ended up switching back to my old pillow to try to finish sleeping. I was discouraged to find there is no return policy, which I understand, but I wish had been more evidently displayed. I'm out $100 and I know if I'd just gone to a store, one try on this pillow would have not had me purchasing it. I'm sure sure if you're a memory foam lover it's wonderful, as for me, I cannot give this a rave review.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Worse pillow I've slept on.
on March 2, 2021
Posted by: VeePee
from Atlanta GA
I have experienced neck & back due to inadequate pillows. I was hopeful that the tempurpedic neck pillow was the answer. (I have the set of mattresses and I love them). However the pillows, (mind you this is my second set of pillows) are terrible. Like many of the other reviews, I have awaken with more stiffness than before and sometimes headaches. I don't know if they were better quality in the past, but these are awful. I've tried to give myself more time to adjust to them b/c of the ridiculous 'no return' policy, and I've come to accept I've wasted my money. I would NOT recommend these pillows at all.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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