Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Customer Rating
1
Size chart inaccurate. Rock hard. Lost trust in brand
on May 8, 2021
Posted by: Sleepless
from VA
I've owned numerous neck pillows and replace them every few years. I purchase them locally at a store that accepts returns. This time I ordered directly from Tempurpedic website using their measurement guide. Turns out that the pillow I ordered (size Large) was way too big for me. Its bulbous. shape and size contributed to a great deal of neck and head pain despite my best efforts to adapt. I then ordered a smaller size (Medium) which is unbearably rock hard and impossible to sleep on. My ears and jaw ache when sleeping on my side. The Medium pillow is "Extra Firm" according to the box. I did not have the option to choose my preferred firmness when ordering and never would have chosen Extra Firm! The first (Large) pillow I ordered was labelled "Standard" though nowhere on the website description are there options for choosing firmness. I've happily relied on Tempur pedic neck pillows for years and never had problems like this before. These new pillows are not made from the same material as the older ones. A complete waste of money since my family members also find them too uncomfortable to sleep on. Sad to say, I've lost my trust in this brand.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Cat
from Tx
Verified Purchase:Yes
I love the pillow when sleeping on my side. When I toss and turn or go from side sleeping to back sleeping it is not as comfortable for me.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3
Miss the length of my old tempur neck pillow.pedic
on May 5, 2021
Posted by: Christine I
from California
Verified Purchase:Yes
I like this neck pillow but wish it were longer like my old neck pillow. In that regard, not a good value.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
I even travel with it.
on May 4, 2021
Posted by: Didn't know what I was missing
from ID
[This review was collected as part of a promotion.] I am so addicted to my Tempur-Pedic neck pillow that I pack less clothes when I go on vacation, so I can squeeze it into my suitcase. I can't sleep without it.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
At last a comfortable pillow!
on May 4, 2021
Posted by: Happy Camper
from Pa
[This review was collected as part of a promotion.] My neck doesn't hurt anymore. Love ❤️ it. I had trouble getting comfortable with misaligned discs in my neck. This pillow worked wonders. Thank you sooo much for the much needed sleep.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Pillows are the bomb!
on May 4, 2021
Posted by: PJW
from NE
[This review was collected as part of a promotion.] We love the tempurpedic neck pillow! It's so supportive and I take it with me when I travel to hotels. It keeps me from getting headaches. I recommend it to all of my patients. It's the best!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Excellent pillow
on May 4, 2021
Posted by: Marion
from La
[This review was collected as part of a promotion.] We have several Tempurpedic pillows, but the neck pillow givesa lot of neck support.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
It's hard and it doesn't get softer
on May 4, 2021
Posted by: neck pressure unresolved
from Bridgeport, CT
[This review was collected as part of a promotion.] I've used it for months, past its return window, but it's just so hard for the back of my neck, if anything it adds pressure to it. It's uncomfortable for sleeping on my back and not big enough for a comfy side-sleeping. I wish I can return this.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com