Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Customer Rating
4 out of 5
4
Overall pretty good nights sleep
on July 12, 2021
Posted by: Side Sleeper
from CA
Verified Purchase:Yes
I'm a picky person, so anything new takes adjusting for me. That being said, I've noticed my sleep has been improving and my neck pain easing up. Glad it was worth the money
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
I LOVE my pillow!!!
on July 12, 2021
Posted by: Comfy Sleeper
from Dawsonville, Georgia
Verified Purchase:Yes
I bought my first Tempur-pedic 15 years ago. I've had herniated discs in my neck for years and when they flare up I absolutely can't sleep with any other pillow, not comfortably anyway! I noticed about 3 years ago it was time to get a new one but just kept putting it off. I finally broke down and ordered but I ordered wrong size. Customer service was amazing!!! They switched out my pillow without any hesitation! I can't imagine life without my Tempur-pedic!!!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Exceptional Product
on July 12, 2021
Posted by: Neck Connoisseur
from Idaho
Verified Purchase:Yes
The Tempur pillow helped resolve serious neck pain & generally reduced tossing & turning at night. You may wish to consider the smaller profile pillow than recommended for your size if you are combining with a wedge or other item (eg after surgery or remaining upright for other reasons).
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Bad and strong smell
on July 12, 2021
Posted by: Kira
from LA
Verified Purchase:Yes
When I got my pillow, the smell was very bad and strong. So I let it sit in my living room for three days try to let the smell run out. But it did not! So I take off the cover and washed it hope the smell disappears. It did get a bit better, at least I can sleep on it without getting a bad headache.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Low quality
on July 6, 2021
Posted by: Merryn
from Ireland
Tempur pedic is not the same quality as it was before. It becomes lump and flat in just a couple of weeks. They are not the same quality of tempur pillows that I bought in the old days. I'm utterly disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Bought the wrong size
on July 5, 2021
Posted by: LikeShapedPillow
from Levering, MI
Verified Purchase:Yes
The shape of the pillow is good. The pillow seems a little too soft. I should have purchased the medium size instead of the small. I am 5' 2", 150 lbs.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
best pillow for 25 years
on July 4, 2021
Posted by: sancam
from NJ
Had a neck problem coming out of massage school 25 years ago. ..came upon Tempur- neck pillow and have been using it ever since. Many of my present clients come in with neck problems from computers and I suggest to them ONLY the Tempur Neck pillow and they all love it. I replace it every 5 years or so when the the material becomes too soft to offer proper support.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Not the same new one is hard
on July 4, 2021
Posted by: Mojo
from austin texas
I'm super disappointed with this new version of their neck pillow. Material is different and hard. I bought the large and it was way too tall. Then I bought the small and it's super uncomfortable and made my neck sore, I woke up in the middle of the night and switched to my old pillow. This pillow is also not long enough in length. Maybe if they get enough bad reviews, they will bring back the original version. Don't waste your money until then.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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