Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Posted by: Not Happy
from CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Horrible. Over the years I have repeatedly ordered the exact same neck pillow. I ordered the last one with an agent at Tempur-Pedic online and the one I was sent was NOT the same foam as in all the others. It was hard as a rock and I threw the pillow away! In the future I will only buy that pillow at a store where I can TEST the foam before I buy it!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Uncomfortable/Not as high quality as older Tempurpedic pillo
on February 3, 2022
Posted by: JP
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very disappointed in my purchase of the Tempur-Neck pillow. I bought the tempur-neck pillow after sustaining a neck injury; however, it only augments my pain. The medium neck pillow is very small in a standard size pillow case. I also have two tempurpedic original pillows that are approximately 10 years old. The older pillows are much better quality than the new pillow I bought. Buying the neck pillow was a waste of money as I am unable to sleep using it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Juls
from Tucson
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have the travel neck pillow and love it! I was expecting these to be the same but larger. Simply put, they are rock hard! I've been trying to do anything and everything to have them give just a little and nothing. They are the correct size for me and as a side sleeper I need support but this is like having a rock wedged in that space. After two months of trying them I'm abandoning them and looking for some new. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: idahomurphy
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] I ordered this pillow and was shocked when I saw how short (in length) it was. I'm not kidding, the pillow is so short that when you roll your body over in the night, your head falls off the pillow. I'm used to much longer pillows that allow a person to roll back and forth during the night. And since Tempur-Pedic has a no-return policy, I now own a completely useless pillow. I will never again try and use a pillow from Tempur-Pedic.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Momma K
from Franklin, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow is supportive but it is hard as a rock. I couldn't return it because of the type of product it is, but would have if I could.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Julie
from Chapel Hill NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] My new pillow is so dense and firm that when I roll over from my back to my side in my sleep too much pressure is on my ear and it starts to hurt. But on the plus side my neck and shoulders no longer hurt.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Michelle
from San Jose, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've used really soft pillows in the past to support the back of my neck but it never felt quite right due to lack of support. A friend recommended this pillow to me that was shaped exactly like what I was trying to get my soft pillows to be! My only concern in the beginning was that it looked too firm and might feel too hard for the back of my head. After using this pillow for several months now, I'm one satisfied customer! The contour of the pillow fits the back of my neck comfortably. And while firmer than other pillows I've used in the past, the material of the pillow molds around your head so it is the perfect balance of comfort and support that I need to get a good night's sleep without getting neck pain when I wake up.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Meg
from Southern Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow keeps my neck in a position that is supportive of the cervical vertebrae. When I get a headache from the muscles in my neck I just take a short nap and the pillow eases my aches. I love it so much that I insist it come with me when staying overnight away from home! The pillow is sturdy, the fabric on the custom made cover is soft and fits well, the zipper works great. All my senses are heightened including sense of smell. There was a slight odor from the pillow for the first few weeks but not the overwhelming chemical odor I've smelled from other foam products. I'm very happy to have found this pillow!!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com