Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Customer Rating
4 out of 5
4
Great pillow
on March 3, 2022
Posted by: Hazimalac
from Gallatin Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] It stays supportive when on my back or on my side. I've tried other fluffable pillows but always come back to these.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Not the pillow for me
on March 3, 2022
Posted by: Ear squish
from Kalamazoo, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Tempur-pedic is certainly a good company, however I absolutely HATED this neck pillow. It was rock hard and incredibly uncomfortable. I had ear squish so bad my ears killed and my neck was worse. I wish I could return the pillows but they have a no return policy on pillows. If you like super, super hard pillows go for it. Otherwise stay away from this pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
not bad. a little stiff.
on March 3, 2022
Posted by: not a morning person
from Okinawa, Japan
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillows were BOGO so I decided to try them out. They're labeled as memory foam but they're a bit stiff and don't seem to hold their impressioned shape for a duration comparable to other memory foam pillows I've used. Not a bad product though. I like the ergonomic form and they serve the purpose they were purchased for. If I were to suggest improvements to the manufacturer, it would be to soften then slightly and use a more viscous memory foam.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
More solid than I imagined.
on March 3, 2022
Posted by: Don
from Cocoa, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow simply works. No more tossing / turning, fumbling with my pillow trying to find a comfortable sleeping position. I'm a side sleeper. Now, at night when I climb into bed and cover up, I lay on my side, position my head in the middle of the pillow, fall asleep and it seems as if I hardly move until morning,
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Great neck relief
on March 3, 2022
Posted by: Aezrii
from Las Vegas, NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was having so much neck and shoulder pain from my fluffy pillow i was using as a side and back sleeper. After doing some research for a more effective pillow I decided to try this and I'm glad I did. The firmness is perfect for keeping my neck aligned so I don't have all the pain and tension from being crunched up all night. Definitely worth a try for side and back sleepers.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Rock hard
on March 3, 2022
Posted by: Pain in the neck
from Alstead, NH
Verified Purchase:Yes
We've had a tempurpedic neck pillow forever and love it, but it was starting to deteriorate. After careful measurement we ordered two mediums. I don't even have words to describe how awful this new pillow is. It does NOT conform to your head/neck. Rather it's like sleeping on a rock. I'm beyond disappointed, having chosen to get the "real" deal rather than a knock-off for the quality. The company should offer other options than just "extra firm." Who would know that extra firm means rock solid! Waste of lots of money since you can't return them. Clearly, these are different than their old ones.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Comfortable, but higher and shorter than expected
on March 3, 2022
Posted by: Eva
from Baton Rouge, LA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Compared the pillows with the same products I got years ago, they are comfortable still, but a bit firmer, higher and shorter than expected.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
It's a no from me
on March 2, 2022
Posted by: Nope
from Shamong, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Most uncomfortable pillow I've ever had. Caused serious shoulder issues and Tempur Pedic basically said oh well, sorry you didn't get our return policy - we don't offer returns.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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