Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Customer Rating
2 out of 5
2
Just awful and NO returns!
on June 29, 2023
Posted by: Maria
from Miami
Like sleeping on a rock is what best describes my experience. I didn't know that memory foam could be this hard. Isn't it suppose to mould to your body contours? I really wanted to love it, and have used it every single night for 2 weeks. I've slept poorly, woken up frequently, sore, and tired in the morning. And to add insult to injury they do not take returns. Disgraceful. Complete waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Not the support I was hoping for
on June 29, 2023
Posted by: Marc
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's been well over a month since I've been using this pillow and I still wake up with neck pains.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
TempurPedic Pillow Aids Sleep
on June 29, 2023
Posted by: Pillow Connoisseur
from Eureka, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I buy a new TemperPedic pillow about every 10 years, recently purchasing another. Reducing my neck and back pain, it aids the quality of my sleep. I've also slept on TempurPedic mattresses for several decades. I greatly appreciate TempurPedic!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Hard and Neck damaging
on June 29, 2023
Posted by: Unhappy sleeper
from Provo utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] I tried this pillow for two days. The reason why I bought this pillow was to get extra support for my neck. After two days my neck got really tight and painful. I was unable to look up or down without feeling a lot of pain. I then went and bought another pillow that I could try out before buying it. Over all it took 2 weeks until my neck started to feel better. Overall this is the worst pillow you can buy. Because tempurpedic does not let you return pillows I will never buy a temperpedic product again. What also does not make any sense about their return policy is that you can try a mattress and return it if you are not satisfied, but a pillow they treat it like you are trying to return used underwear.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
No more neck pain
on June 28, 2023
Posted by: Sleeping like on clouds
from Los Angeles CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow is so confortable and very soft. I will definitely will order more in the future
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
The best quality pillow I have ever owned
on June 28, 2023
Posted by: Bonnie T
from Seattle WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My son bought me a Tempur-pedic pillow over 20 years ago and I have been hooked ever since I won't own another brand of pillow
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
An additional help
on June 28, 2023
Posted by: Helps alittle neck discomfort
from Fife lake,Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I ordered this product in both a small and medium due to the fact I was in between sizes. I utilize the small mostly. My down feathered pillow was not providing enough support so I ordered this due to chronic discomfort and neck pain. It helped a little bit in relieving the neck discomfort,however, not entirely. Would rate 3 out of 5
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Cradles my neck to give me great posture.
on June 28, 2023
Posted by: Neck-sore, no more
from Wayne, NE
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love how this pillow holds my neck perfectly in place. Be sure to check out the sizing guide to get the best fit.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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