[This review was collected as part of a promotion.] My original neck pillow was great and my neck no longer hurt after 2 days. I ordered another a month ago. It is totally changed. It is much firmer and thicker than the other. I contacted customer service who said they had changed it up. I will not purchase another unless you offer firmness options, etc. Instead of helping it hurt my neck. They are nonreturnable therefore it went in the trash.
[This review was collected as part of a promotion.] I wish there was returns. The small and medium of this item are so strangely small that I cannot use them. If I do, I experience extreme pain. I bought this to replace an old one of the same brand and it is much different. Im very disappointed and tired of wasting money on pillows.
[This review was collected as part of a promotion.] I love my pillow. I take it everywhere I go. I was having a lot of neck & back pain. It has stopped the pain & I'm sleeping so much better. I'm sorry I didn't order it years ago. Thank You
[This review was collected as part of a promotion.] I had to sleep with it for a week or two to really get my neck used to the new angle but I'm glad I stuck with it because now it is fantastic!
[This review was collected as part of a promotion.] This product is very stiff and not usable. I am disappointed and was not expecting it to be so firm it causes ear pain. Not usable and waste of money with no return/exchange.
[This review was collected as part of a promotion.] I had one years ago a little different than this one and lost it in a home fire. I have tried others and never worked as well as my Tempur Pedic has!! Never hurt after a good nights sleep!
[This review was collected as part of a promotion.] I wish there was returns. The small and medium of this item are so strangely small that I cannot use them. If I do, I experience extreme pain. I bought this to replace an old one of the same brand and it is much different. Im very disappointed and tired of wasting money on pillows.