Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Customer Rating
1
Buyer Beware
on October 19, 2023
Posted by: Unhappy Customer
from San Antonio, TX
The 24" Neck-Pillow is no longer offered. Should you purchase the "Large" thinking you are ordering a "Queen-size" pillow, you will be disappointed. Plus Customer Service says "Tough Luck". They also have no idea when the larger TEMPUR-Countour Breeze Side-to-Side was discontinued. All other pillow options only come in "Queen" or "King" versions. So, I'm stuck with two pillows that don't cover half my queen-size mattress. Beware!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Dianer
from South Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Since I've gotten this pillow I've gotten great relief from my neck pain! So thankful I finally purchased it!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
No returns
on October 19, 2023
Posted by: Na
from Lynchburg, va
Do not order from them. Will not accept returns if product does not meet your expectations.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Not happy
from Hoboken, New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this thinking it was going to help me with my back and neck pain and it didn't help at all.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: louiesdad
from boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Foam does not sink easily, which is my preference. Instead the foam sinks slightly while properly supporting my neck. Note, my girlfriend does not like this aspect of the pillow so it all comes down to personal preferences.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Worst neck pain I have ever experienced
on October 18, 2023
Posted by: Chelsea
from Los Angeles
Ordered this pillow in a medium after measuring myself to see what size to get and I tried using this pillow for a few weeks hoping it would get more comfortable because of the good reviews, but I have never experienced such bad neck pain in my life once I started using it. Had to go back to my old pillow and the pain went away. I didn't realize they won't let you exchange for a different style if it doesn't work for you. So be careful buying their products if you're not sure because I can't return or exchange! Now I'm stuck with a pillow I can't use. Very disappointing. I had high hopes for this brand.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Nancy
from Waterbury Ct.
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow is so comfortable and I get a better night's sleep. It was well worth the money.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Unable to Return!!
on October 18, 2023
Posted by: Very dissatisfied customer!
from Conncelly Springs, NC
I ordered the incorrect size pillow and cannot return it even though the plastic seal is not broken and I have the original box. They will not even allow for inspection once a pillow like this is returned! Never again..
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com