Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - 2-Pack - White
Customer Rating
4 out of 5
4
Comfortable product
on November 3, 2023
Posted by: Comfortable
from Piece county Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have neck issues and this neck pillow is superior to the 2 other brands I have used
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Quality has changed since a few years ago
on November 2, 2023
Posted by: Angela
from Los Angeles
My boyfriend bought this pillow around 5 years ago. I tried his and LOVED it! I have chronic neck pain/tension, and it was the only pillow I've tried that I've been happy with and offered enough support. I bought one of my own last year. However, the one I bought feels COMPLETELY different than the one my boyfriend has, despite us both buying the same one directly from Tempurpedic. The one I have is extremely hard and uncomfortable. We even tried methods to "soften" it but nothing helped. To this day, I haven't even used the one I bought even once. Very disappointing as I spent so much money investing in this product; but it appears they have changed their product/formulation for this pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Helped with my neck pain
on November 2, 2023
Posted by: Pain Free
from Williston, VT
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow helps relive my pain from neck arthritis. It would be nice if it was a few inches longer.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Too firm and too bulky (even the small)
on November 1, 2023
Posted by: Wish I Could Sleep
from San Mateo, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I made a mistake in buying these pillows, and they're not returnable. Unfortunately, after taking measurements, I bought both the small and the medium. (I am currently sleeping on my back because of a pinched nerve in my neck, but I have always preferred sleeping on my side.) I bought a Tempur-Pedic pillow twenty years ago; it was amazing. I took it everywhere. After a decade it just got too old and misshapen, and I didn't get around to replacing it until now. I don't know if it got redesigned or what, but this is a totally different pillow--much firmer and with the wrong contour. Even the small one digs into my neck in a very unpleasant way. Obviously I should have tried these pillows out at a Tempur-Pedic store before I bought them, but I was sure they would be wonderful because of my experience with what I assumed was the same pillow. No. Very sorry about that.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Very hard pillow
on October 29, 2023
Posted by: Hbender
from Columbia sc
Unfortunately I did not notice that you could not return a pillow with tempur pedic. This pillow is VERY firm. Unless you like a hard pillow do not buy.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Husband's favorite pillow!
on October 29, 2023
Posted by: Sleeping in the desert
from Kingman AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] My husband loved his old Tempurpedic wedge pillow. It was disgusting! Washing the cover only helped so much. I ordered the new one and he didn't like the way it looked. I told him to try it, it's not returnable. He tried it and everything was great! Good thing, I threw out the old one. I do wish there was a pillow protector for his pillow.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Hard as a rock
on October 28, 2023
Posted by: This pillow sucks
from 69857
This pillow is hard as a rock. They don't accept returns even though I've only used it once. Waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Don't buy from this company!
on October 27, 2023
Posted by: Not a happy sleeper
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] Don't buy this pillow!! I was so excited to purchase this pillow because I have neck pain. When I received it, it didn't fix my neck pain and actually caused headaches in the middle of the night and when I replaced pillow with a different one, the headache went away. I'm not happy with this pillow, and I wanted to exchange it for a different one but they wouldn't do it. I didn't even want my money back, just wanted another pillow. It was a hard NO!!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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