Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 128GB (Unlocked) - Lavender
Average customer rating
3.9 out of 5
3.9
(394 Reviews)
Open Ratings Snapshot
Rating breakdown 394 reviews
5 Stars
172
4 Stars
114
3 Stars
42
2 Stars
26
1 Star
40
54%of customers recommend this product. 
(
76 out of 142
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 128GB (Unlocked) - Lavender
Customer Rating
5 out of 5
5
Small and convenient
on October 18, 2022
Posted by: Lizz
from Anaheim, California
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this a few months ago due to it being small and easy to fit anywhere. Love how I can look at my notifications and make calls with the little screen on the front when closed. And love how it's pretty much it's own kickstand! Enjoy taking pictures hand free and how I'm able to use it as a camcorder too. Overall, battery may not be the best but for me I always have a charger in hand so it's not a problem for me. Display is amazing and I hardly ever notice the seam in the middle. Love this phone and unique in it's own way
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Stylish, trendy, eye-catcher!
on October 17, 2022
Posted by: Fahad231
from San Jose, USA
Expertise:Intermediate
[This review was collected as part of a promotion.] It's been almost a year now since I have been using the Flip 3. It's easy to carry and operate. Fits easily in your pocket and palm, both!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Screen broke
on October 17, 2022
Posted by: Downing1120
Expertise:Intermediate
Bought less than a year ago screen cracked inside down the middle and top half lost all touch
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Bethany, Social Commerce, October 18, 2022
Hello,
Thank you for your review of the Samsung Galaxy Z Flip3 5G. We value your assessment as we strive to innovate and improve on our product design and functionality. It sounds as if your device is still under warranty, so I've attached the link to our warranty department below. Please reach out to them for assistance with your screen. Thank you for your being a valued customer. -Bethany
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I would flip out if I didn't have my Galaxy Z 3!
on October 17, 2022
Posted by: MEandmyZ
from Los Angeles, Ca
Expertise:Expert
[This review was collected as part of a promotion.] This is my 2nd flip phone I had the 2 version diversion and was so impressed with it that I upgraded when the new model came out I will be getting the 4 soon for my birthday! It's more than just convenient it's super compact it's great for traveling and takes the best pictures with these nice angles that you get when you "FLIP" in 1/2!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very different and eye-catching
on October 17, 2022
Posted by: Bassthunder12
from CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Recently I got the experience of living with my first folding device, and honestly I was expecting to be difficult and not very intuitive, but oh man, at least for me a not very demanding user it is really comfortable, easy to use and easy to live with. Plus all the good stuff from Android and One UI made the experience smooth. Definitely it was cool to flip it open and notice the people staring at it.
Something I didn't feel as good was the cameras, I mean, it is definitely good, but for the price I was expecting a little bit more quality on the pictures
The overall package it's definitely good, great quality, great design and very intuitive to use, it comes with certain compromises but for me it's definitely good
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Concept but still needs work.
on October 15, 2022
Posted by: MadDogg97
from Daytona Beach, FL
Expertise:Expert
[This review was collected as part of a promotion.] I love my z flip 3 but I wish the cover screen could do whenever Samsung drops the One UI 6 software. Or at least buy all of the 3rd party case companies and fold them into Samsung proper.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy flip phone
on October 14, 2022
Posted by: PEGGY
from Pennsylvania
[This review was collected as part of a promotion.] I bought phone almost a year ago and I love it!! I can't say enough about it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flex mode,one hand mode all make using the camera
on October 10, 2022
Posted by: Tyrones3kids
from Katy texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I've purchased my phone 6 months ago and love the performance and the size of the phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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