Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 128GB (Unlocked) - Lavender
Average customer rating
3.9
(394 Reviews)
Rating breakdown 394 reviews
5 Stars
172
4 Stars
114
3 Stars
42
2 Stars
26
1 Star
40
54%of customers recommend this product.
(
76 out of
142)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 128GB (Unlocked) - Lavender
Customer Rating
5
Compact yet powerful
on December 23, 2022
Posted by: Ozoc2145
from Dallas Texas
Expertise:Expert
[This review was collected as part of a promotion.] I've been having my zflip3 for 4 months already and I have thoroughly enjoyed this phone. The color(green) is the best color for these phones. I'm bummed the zflip4 did not come in this color so I plan on keeping mine for many years to come. I honestly do not think I can go back to a full size phone once having this one. I have had zero issues with this phone and have enjoyed the switch to Android very much.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone!
on December 20, 2022
Posted by: JennyM
from Los Angeles, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone around August, so far its worked pretty good! The features are good and the customization is great!! Although there are some downsides, the battery isn't that great but there's definitely ways to work around it. The camera us decent, not to bad but not the best either. Idk if it's just been a me problem but there's been multiple times where my phone doesn't connect well with my buds on certain apps but this might be my error. Overall, it's a good phone and totally recommend it!!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Flipping in 2022
on December 20, 2022
Posted by: Readme
from Houston
Expertise:Intermediate
[This review was collected as part of a promotion.] Been a year and it still makes people look twice when I take it out in public. It is surprisingly stable and responsive. Constant update keep it humming like new. Best phone I have used in the smart phone era.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
It'll charge a better phone!
on December 15, 2022
Posted by: LazydayzSmith
from North Carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this for some reason. Guess I thought it was cool at the time. I haven't been able to get It to connect to any mobile network for months now. 3 different carriers. 3 different Sim cards and 1 Esim. Nothing works unless it's connected to wifi and has wifi calling and text turned on. Even then it still won't register to any network. So my opinion on this fancy new flip phone with no network and a big ol air bubble across the main screen, it's a great paper clip magnet to leave on your desk. Even doubles as a charger for the new phone you'll have to buy to replace it.. best of luck to all the other Samsung lovers out there. Surely they can't let us all down!
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy Bethany, Social Commerce, December 19, 2022
Hi LazydayzSmith,
Thank you for your review of the Samsung Galaxy Z Flip3 5G. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links to help with the connectivity of your device. Also attached is the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance with your screen. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung | uBreakiFix
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Flip3 5G. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links to help with the connectivity of your device. Also attached is the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance with your screen. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Great....for a month
on December 14, 2022
Posted by: Emily
from Jacksonville, NC
I bought his phone about a year ago and it was great, until about a month later when the screen's crease started to bubble up. I sent it in to samsung device care and it was deemed out of warranty, which is fair. I sent it to my provider's insurance and had it replaced about a month later, as I would pay less for insurance than to have it fixed. I was sent a new model shortly, and everything was great. Until this week, when the issue with the crease returned. I will have to have my phone repaired again. The two repairs have cost almost as much as the phone and I now wish I had avoided this model of phone altogether. The software of the phone, camera quality, and screen resolution are great, but the durability for the screen is not up to par. I will contact samsung care again to see if it will be deemed within warranty. I personally would recommend not purchasing this model of phone due to it's fragility in comparison to other phones
Features
2
Performance
4
Design
2
Value
1
Response from Samsung USBy Bethany, Social Commerce, December 19, 2022
Hi Emily,
Thank you for your review of the Samsung Galaxy Z Flip3 5G. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Support. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Flip3 5G. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Support. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great features & its compact
on December 13, 2022
Posted by: BOm1n3
from Honolulu, Hawaii
[This review was collected as part of a promotion.] The first time i laid eyes on the Galaxy Z Flip3 5G, i knew i had to have it. The phones compact size was what drew me in, not to mention all the great features...just a win, win, win situation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone
on December 13, 2022
Posted by: Anonymous
from Cordele georgia
Expertise:Beginner
[This review was collected as part of a promotion.] Love this phone best phone I've ever had love how ot flips
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
flip to flip
on December 13, 2022
Posted by: love the old flip phone
from webster ny
Expertise:Expert
I bought this a month ago very pleased with the purchase.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US