I really like these earbuds. The sound is amazing and they fit super well. ANC and ambient sound do a great job at their respective roles
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Great sound
on February 2, 2023
Posted by: Sandy
from Pickering
They work really well, the only reason I didn’t give it a 5 star rating is because they don’t fit my ear properly…fall out easily
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Bad connectivity
on August 8, 2023
Posted by: Spence
from Grande Prairie
I ended up purchasing these to replace my galaxy buds pro that my parent's dog chewed up. At first they seemed great outside, but started noticing problems after the first 2 weeks. 1. I don't know why they removed the fin on this model. Makes it where they don't fit that well really. I ended purchasing another brand of ear tips so that they would fit better. But without the fin I notice that they will pop out from time to time. Definitely not something to wear during a workout. I spend alot of time having to put the ear bud back in. 2. The connectivity of these seems to be bad. I don't know what they did, but I have never had a Bluetooth headphone that would disconnect as much as these. I use a galaxy s21 so I figured it would be seemless, which for initial connection it is, but it doesn't keep a connection too well. The biggest issue is during calls. On multiple occasions they will disconnect from the phone and you won't get any notification about it. I only notice when I hear the person I'm talking to from my pocket. Worse yet is that when you do lose connection during a call. You can't seem to get it to reconnect to your phone. It gives the option to reconnect, but it will constantly disconnect the moment it connects. At first I thought it was the phone, but I haven't had that issue with my old galaxy bud pros. Also I've tested other headphones and I don't have this issue.
These are nice headphones when they work, but between the fit and the connectivity problems. I won't recommend these to anyone or purchase them ever again. It sadly kinda turned me away from samsung headphones now.