Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(30,531 Reviews)
Open Ratings Snapshot
Rating breakdown 30,531 reviews
5 Stars
26,137
4 Stars
3,451
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Customer Rating
5 out of 5
5
Best phone I've ever purchased!!
on October 20, 2026
Posted by: beck213
[This review was collected as part of a promotion.] "I chose" this phone after I did intense research on all the new phones that came out that year, and I have never been dissatisfied! The phone has held up physically & it works just as great as it did the day I got it! Would highly recommend to anyone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More than enough
on October 20, 2026
Posted by: BartSimpsonsDad
[This review was collected as part of a promotion.] I have had the galaxy s25 Ultra since it came out. This phone does the job. There hasn't been a day I had to plug it in mid day and it's never struggled handling any tasks I throw at it. Every game, every app, everything just works.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on October 19, 2026
Posted by: Merooo
[This review was collected as part of a promotion.] I chose this phone, and it was the right call The Samsung Galaxy S25 Ultra delivers peak performance across the board. Its stunning, vibrant display, blazing-fast processor, and top-tier camera system make everyday multitasking, gaming, and photography effortless. Paired with all-day battery life and built-in Galaxy AI features, it’s a reliable powerhouse built to handle anything you throw at it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More of the same and still better every time.
on October 19, 2026
Posted by: Nikdastardly
[This review was collected as part of a promotion.] ​The Galaxy S25 Ultra legitimately earns its flagship status, starting with the optics. This is hands-down the best camera system I've used on a cellphone. Upgraded sensors, balanced color science, and wide dynamic range eliminate shutter lag, delivering clean low-light photos and crisp telephoto reach without unnatural over-sharpening or aggressive post-processing artifacts.
​It is also a huge plus that Samsung finally bumped the charging wattage. Sustained high-speed power delivery makes quick morning top-offs noticeably faster, providing an all-day charge in a brief 20-minute window without running uncomfortably hot.
​Software is where it shines brightest. The synergy between Google’s rapidly evolving AI offerings and Samsung’s practical tools across their apps and ecosystem creates an experience that is both remarkably powerful and fun. Features like multi-speaker audio transcription, generative image tools, and instantaneous on-screen contextual searches feel legitimately useful on a daily basis rather than gimmicky additions.
​I chose this handset because I like OneUI, but if it's not your cup of tea, the device can be run remarkably close to clean AOSP with a third-party launcher and Google defaults without losing core display fluidity, edge gestures, or camera performance.
​Dropping Bluetooth from the S Pen feels kind of lame at first without remote camera gestures, but that sting fades the moment you need a replacement and realize a passive pen is far less expensive
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Always a sound platform, but a few quirks
on October 19, 2026
Posted by: Cresnoble
[This review was collected as part of a promotion.] I chose the galaxy s25 ultra to replace my s23 ultra, mainly to deal with phone application stability issues (apps were freezing, not working, having performance issues, etc) primarily and an effort to upgrade my phone as a bonus.
Nice things: I continue to enjoy the quality and resilient materials, camera system, android os, and Samsung as a whole product and ecosystem.
I expected some more improvements in battery life on a new battery but the battery life was less than my 2 year old phone. This felt strange. I've also not noticed significant leaps in performance, but I have not tried to run local ai models yet.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone, Great Productivity/Entertainment
on October 19, 2026
Posted by: PicsRfun2026
[This review was collected as part of a promotion.] I chose the Samsung 25 Ultra because of the performance specifications and also the cameras. I love to take pictures and this phone takes some of the best pictures out there. It also teaches you the basic of becoming a really great photographer. It lasts all day even using it for business and pleasure. So if you are looking for an all around great phone with the ability to surprise you than this is your phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung Phone I ever used.
on October 19, 2026
Posted by: Greenway24
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is by far the best daily driver I have ever used. I chose this one because of its powerful processer. I use this phone for streaming Netflix, YouTube, and occasional social media viewing. And the battery life, even while binge watching and the phone being one year old, is exceptional.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a unique phone
on October 19, 2026
Posted by: Naderz
[This review was collected as part of a promotion.] I'm beyond greatfull to be in Samsung familiar. I have had Samsung over 20 years and the year will be counting. I'm content creator and will be featuring Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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