Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(30,538 Reviews)
Open Ratings Snapshot
Rating breakdown 30,538 reviews
5 Stars
26,142
4 Stars
3,452
3 Stars
589
2 Stars
168
1 Star
187
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Customer Rating
4 out of 5
4
Great phone. But not as good as S23 on battery li
on September 28, 2026
Posted by: Lvnisez
[This review was collected as part of a promotion.] Battery doesn't last. Need to charge it mud day. S23 I could go 24 hours same usage. Otherwise its OK phone. And this one doesn't have a Bluetooth stylis.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 28, 2026
Posted by: Rlt1096
[This review was collected as part of a promotion.] I chose to stay with Samsung S series Ultra because of the functionality and reliability. Never had issues with any Samsung products we ever had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Premium phone, premium media experience.
on September 28, 2026
Posted by: Schnurd
[This review was collected as part of a promotion.] Such a nicely made and great feeling phone to hold. Amazing photos, videos, and media viewing experience. The additional features of things such as the wireless fast charging, S-pen, and Galaxy AI make it a powerhouse tool in your pocket.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s25 ultra
on September 28, 2026
Posted by: KatieA
[This review was collected as part of a promotion.] I chose the s25 ultra because really like having a pen when writing notes and invoices. I also really love the size of the screen and its very easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Over a year
on September 28, 2026
Posted by: Cloudz
[This review was collected as part of a promotion.] I LOVE this phone. I would upgrade, but why?? I've had this phone since March of 2025 and its still in PERFECT condition. I chose it originally because it was the newest model and I love the S Ultra series! Thank you Samsung for always delivering amazing phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My device
on September 28, 2026
Posted by: Brownsuga
[This review was collected as part of a promotion.] I have always gotten Samsung devices, and I am happy that I chose the Galaxy S25 Ultra; it works well with my Samsung Galaxy Watch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The legacy of the note
on September 28, 2026
Posted by: molote
[This review was collected as part of a promotion.] I love having a notepad and a phone at the same time. The additional functionality just makes my nights and days easier!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung S25 Ultra
on September 28, 2026
Posted by: MikeC77541
[This review was collected as part of a promotion.] I can't tell you how much joy my s25 ultra. I choose to stick with Samsung. I started with a note 9 went to the Note 10 and then to the s25 ultra. I do wish that the pen worked like it did in the note series but this is one heck of a phone highly recommended. Have takes the best photos you've ever seen too!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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