Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(30,531 Reviews)
Open Ratings Snapshot
Rating breakdown 30,531 reviews
5 Stars
26,137
4 Stars
3,451
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Customer Rating
4 out of 5
4
S25 Ultra
on October 20, 2026
Posted by: LindaB
[This review was collected as part of a promotion.] The phone is great for on the go. Everything you need is there. The large screen, long battery life and the best part is the large screen to watch movies, videos or play games. The only bad thing is the styles. They should have kept the bluetooth feature for picture taking. Overall, I chose the Galaxy S25 Ultra.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 Ultra: Truly Impressive!
on October 20, 2026
Posted by: Samsungisawesome
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an incredible smartphone that brings together beautiful design, powerful performance, and features that make everyday life easier. The first thing that stands out is the gorgeous display. Everything looks bright, sharp, and colorful, whether I'm watching videos, scrolling through photos, or browsing online. The screen feels smooth and responsive, making the phone a pleasure to use.
The camera system is one of my favorite features. Photos look detailed and vibrant, and having different zoom options makes it fun to capture everything from everyday moments to special memories. I also love how fast the phone feels. Apps open quickly, multitasking is effortless, and switching between activities is seamless.
The built-in S Pen is another fantastic touch. It's convenient for jotting down notes, making quick edits, and adding a little more creativity to the way I use my phone. The sleek design feels premium, and the customization options let me make everything my own.
Battery life and overall reliability are important to me, and the S25 Ultra offers a well-rounded experience for work, entertainment, and staying connected. There is so much to explore without the phone feeling complicated to use.
Overall, I'm extremely impressed with the Samsung Galaxy S25 Ultra. It's stylish, versatile, packed with useful features, and a joy to use. Samsung has created a phone that feels both practical and exciting, and I would absolutely recommend it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Fan
on October 20, 2026
Posted by: R1zzlek1cks
[This review was collected as part of a promotion.] I chose samsung since say one i upgraded from a previous aamsung device to my current s25 ultra.Its sleek stylish and a powerful device I use it browse the web,play games,photography and videography cant complain my device is powerful i own multiple samung devices like the buds 4 pro,GalaxyTab s10+Fe.Thinking to upgrade to the next iteration of the samsung galaxy S line phone. Thanks Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose it for work, studies, games, durability
on October 20, 2026
Posted by: Cgronaldo
[This review was collected as part of a promotion.] Its really good, the quality, the materials, the sounds, and the penicilina for hw in my University at csula, including games or streams. The battery its good I just charger at day at least once cause I always used it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on October 20, 2026
Posted by: Bigdude
[This review was collected as part of a promotion.] This sophisticated device offers a remarkable experience for those who appreciate cutting-edge mobile technology. Its refined design fits comfortably in the hand, while the display provides vibrant and clear visuals for any task. Navigating through the interface feels incredibly smooth and responsive during daily use. The integrated camera system captures stunning details that preserve memories with impressive clarity and precision. Ultimately, this premium handset represents a thoughtful balance of style and high-end performance for a modern user.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on October 20, 2026
Posted by: Gianni
[This review was collected as part of a promotion.] I chose the galaxy because its feature packed. Camera is great for posting for my business. Has plenty of storage and ram to handle all the applications I run. Wished the battery lasted a bit longer but it better than anything out there now.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Consistency Matters
on October 20, 2026
Posted by: Aluc4rd13
[This review was collected as part of a promotion.] I chose the S25 Ultra 1TB model because I enjoyed my experience with the S22 Ultra. I really love the flat screen (curved S22U) and the flat edges of the phone. Everything feels quick and snappy, OneUI continues to be an excellent OS and I really appreciate Samsungs commitment to supports devices up to 7 years! One thing that I really dont understand however is gutting the S-pen of it's bluetooth feature. As an Ultra user that has been faithful since the Note series, I used those features quite often. I no longer use a smartwatch of any kind for various reasons which means a Galaxy watch does not replace that for me and it is simply lost. With the rising cost of NAND memory driving up prices, one sure fire way to deliver value is with a very inexpensive feature such as Bluetooth. My fifth star was removed along with the bluetooth s-pen.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My phone is EVERYTHING
on October 20, 2026
Posted by: MellyMom
[This review was collected as part of a promotion.] My Galaxy S25 Ultra is my go-to for just about everything! Between work, keeping up with my kids, taking pictures, scrolling social media, and watching videos, I'm constantly using my phone throughout the day.
One of my favorite things is the camera. I love capturing memories with my family, and the picture quality is amazing! The large screen is perfect for editing photos, watching videos, and multitasking.
I also love exploring all the different features. It feels like there's always something new to discover!
My biggest complaint is that the phone can get slow sometimes, which is frustrating, especially considering it's a premium device. I expect it to run smoothly without occasional lag.
Overall, I really enjoy my S25 Ultra. It's my camera, planner, entertainment, and connection to everything important in my life. It's not perfect, but it definitely has a lot to offer!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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