Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Average customer rating
4.8
(30,535 Reviews)
Rating breakdown 30,535 reviews
5 Stars
26,140
4 Stars
3,452
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Customer Rating
5
Great camera
on September 28, 2026
Posted by: AH2007
[This review was collected as part of a promotion.] I chose a Samsung phone for every upgrade for their camera features. The camera is used so much for casual photos and for formal milestone pictures I have taken of my family and friends. The display and battery life is also a plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
s 25 Ultra
on September 28, 2026
Posted by: JoeBlow
[This review was collected as part of a promotion.] I Choose the S 25 Ultra from a Note 20. For a flagship model updates are few and far between. Took forever to get 1 UI 8.5 and 1 UI 9 may be next year maybe.
Value
3
Response from Samsung USBy R&R Team, September 30, 2026
Hi there JoeBlow, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important it is to feel that you've made a good investment in a new device. We have provided a link to the full manual for your device to help you fully explore the enhanced features of your device including Galaxy AI, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on September 28, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I chose this phone for all its cool features. The ability to sign documents and do legal documents on it makes it so much easier. I love the size of the screen and the easy navigation and new features it has.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I will always choose galaxy overall
on September 28, 2026
Posted by: Tonyfromdenver
[This review was collected as part of a promotion.] I choose galaxy every time by far the best product on the market, best photos, best user-friendly. All in all the best pick, what hundred percent best phone i've ever had. I always get the new update when I can
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose this phone
on September 28, 2026
Posted by: MommaD
[This review was collected as part of a promotion.] I chose the S25 ultra for it's capabilities to stay up to date with the latest data trends and it has definitely taught me a thing or two. I'm still not an AI fan but maybe one day that will change.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lifelong Galaxy User
on September 28, 2026
Posted by: TBlack228
[This review was collected as part of a promotion.] I've been an avid user of Galaxy phones ever since the original Galaxy Captivate. I chose Samsung as my go to device because I love all the different ways I can customize my android experience. The screen is beautiful and the UI has grown leaps and bounds since the early days!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from my previous Note 10 +
on September 28, 2026
Posted by: Blacklove
[This review was collected as part of a promotion.] I chose this device primarily for work, multitasking, and media, and it has never let me down. The screen size is ideal for managing documents on the go, and the battery easily lasts through long days.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra all thumbs up.
on September 28, 2026
Posted by: Lovethephone
[This review was collected as part of a promotion.] I chose to go with the S25 ultra because it is the closest thing to my old Note20. I use this phone not just for everyday use, but also for Gaming, Emails, FaceTime, my Navigation system, with the Navigation who know where I would be lost at right now. I can't say enough about this phone. I definitely would recommend it to everyone, especially if you love the S pens usage. I learn and unlock new features all of the time. I don't even think I've used half of whats offered. I love the fact that I can also use all of my Microsoft apps without a single issue. I use this for work related things also.
Value
5
Written by a customer while visiting Samsung US