Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(30,534 Reviews)
Open Ratings Snapshot
Rating breakdown 30,534 reviews
5 Stars
26,140
4 Stars
3,451
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Customer Rating
5 out of 5
5
Samsung always
on September 28, 2026
Posted by: SamtotheSung
[This review was collected as part of a promotion.] I chose this ohone as an upgrade from the previous Gen models. Then shortly later the new folds came out and I cant wait to upgrade to one of those. I use my phone daily, from note-taking, phone calls, emails, and even playing games to kill time. Never had any issues, and most likely will never have them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra: Best Phone I've Owned.
on September 28, 2026
Posted by: DiscerningPhoneGuy
[This review was collected as part of a promotion.] I chose the S25 Ultra as I have always enjoyed the large format, outstanding display, and large memory availability of Samsung's flagship phone. The S25 was a significant step up from my prior version and the quality is outstanding. Highly recommended!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Big change from an LG phone
on September 28, 2026
Posted by: Oldwolf
[This review was collected as part of a promotion.] I chose the S25 Ultra to replace a 4 year old LG phone, mostly because LG decided to get out of the phone business. There was a learning curve moving to the Samsung line, but it proven to be worth the effort. I mostly use my phone for calls and text messages, but the is room for some minor gaming, social media, and internet searches. Overall I am happy with the phone and would strongly consider upgrading to another Samsung when the time comes.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung enthusiast loving the S25 Ultra
on September 28, 2026
Posted by: Beardo
[This review was collected as part of a promotion.] These days I chose the S25 Ultra just like the Note 20 Ultra I had before it. Samsung does phones very well and I appreciate their ability to make each one my own. The one critique I have for this product is the loose piece that rattles inside the phone. Otherwise, I love these phones and can't wait to see that the future holds for Samsung!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is fantastic
on September 28, 2026
Posted by: Love2ride
[This review was collected as part of a promotion.] "I CHOOSE THIS PHONE " BECAUSE I have always been a fan of Samsung and there other non-phone products. The television is purchased has great screen clarity. Now the phone is great. Its super fast and the battery holds a charge like no other. Registration of banking apps was easy as well. Now I can just tap my phone at 9/10 places and its done.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I always choose Samsung!!!
on September 28, 2026
Posted by: Ciielo59
[This review was collected as part of a promotion.] I’m completely obsessed with my Samsung—it handles literally everything I do, from managing work to streaming, listening to music, and gaming online. You couldn't pay me to switch to anything else."
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone. Bad luck with camera
on September 28, 2026
Posted by: Asomm1813
[This review was collected as part of a promotion.] I love the phone. I unfortunately was delt a bad hand with my specific device having the stabilizer issue on the camera. Its almost unusable with the shaking that happens when in use. Its outside of the 1 year warranty so ill just have to deal with it. Knowing how many of the 25 Ultra devices had this issue I would have hoped samsung would have had a bit more grace and understanding with repairing this issue.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on September 28, 2026
Posted by: Chan123
[This review was collected as part of a promotion.] I have always used Samsung flagship products starting with Samsung galaxy note 2. When it was time for an upgrade, I chose the Samsung Galaxy S25 ultra. I love the Spen. I love the fluidity of the screen. I love the seamless experience. I love how well gemini and bixby are integrated. It makes my everyday experience whole and effortless.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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