Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(30,531 Reviews)
Open Ratings Snapshot
Rating breakdown 30,531 reviews
5 Stars
26,137
4 Stars
3,451
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Customer Rating
5 out of 5
5
Build quality and functionality is great
on October 23, 2026
Posted by: GhastlyGengar
[This review was collected as part of a promotion.] I have very much enjoyed the build quality of the phone, the titanium frame is much better then the aluminium one. As far as functions are this had been hands down my favorite galaxy phone that ive owned so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerhouse smartphone
on October 23, 2026
Posted by: vmvs89
[This review was collected as part of a promotion.] ​I chose the Samsung Galaxy S25 Ultra for both heavy daily work and entertainment, and it has exceeded every expectation. The display is crystal clear and bright even under direct sunlight, making multitasking, viewing blueprints, and streaming videos an absolute pleasure. The battery easily lasts all day under heavy use, and the performance with demanding tasks and mobile gaming is incredibly smooth with zero lag. The camera system captures stunning detail in any lighting condition, and the built-in S Pen is unmatched. Truly an exceptional device!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but lacking a bit
on October 23, 2026
Posted by: Alwayshers23
[This review was collected as part of a promotion.] Let’s talk about the Samsung S25 Ultra. I chose the Samsung S25 Ultra because i love the sleekness of the phone and also that it haa a pen. It’s a fantastic phone with plenty of storage and an impressive range of features.
But one area I’d love to see Samsung improve is the camera. Both photos and videos look good, but in my experience, the colors sometimes lack vibrancy, and the image could be clearer in certain settings. A little more consistency in those areas would make an already great phone even better. Overall, I’m happy with the phone, but a few camera improvements would make it even better.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Total Powerhouse
on October 23, 2026
Posted by: CatRescueEnthusiast
[This review was collected as part of a promotion.] I chose the S25U because I wanted a phone that looks incredible and just works, every single day, without any headaches. When you're dropping flagship money on a device, you want something that feels truly high-end in your hand and delivers performance you never have to second-guess. The S25 Ultra nails that balance perfectly. Samsung finally smoothed out those notoriously sharp corners from older models, making it comfortable to hold, while the matte titanium finish keeps it looking clean and fingerprint-free. Plus, the anti-reflective display is a absolute game-changer; whether I'm standing in direct sunlight or under harsh indoor lights, I'm actually seeing my screen instead of staring at my own reflection.
The dependability is what really makes this phone worth every penny. It flies through everything from heavy multitasking to photo editing without stuttering or overheating. Better yet, the battery life gives me total confidence; I can go through a heavy day of GPS navigation, streaming, and shooting photos without ever stressing over where the nearest wall outlet is. On top of that, having a pro-grade camera that lets me point, shoot, and consistently get a crisp, natural-looking photo on the first try takes all the guesswork out of capturing everyday moments. Its a stunning powerhouse of a phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I stayed loving my Galaxy
on October 23, 2026
Posted by: MikeyTyne
[This review was collected as part of a promotion.] This wasn't my first Samsung device but it was my very first brand spanking new from a store cellphone I'd ever purchased outright for myself. Of course, I'd bought the kids all phones over the years because they came first, as children often must. I had used whichever "free" phone they'd requested be replaced for something cooler. I chose the phone I did, the Galaxy 25Ultra because it had a big screen and it fit nice in my hand and it had a stylus so I'd be able to scratch down all my thoughts without having to search for paper and pen. I sometimes fancy myself a writer. My Galaxy was soon so easy and familiar, well-known to my hands, you know? And I was proud to have a "cool" phone too, just a little bit. I tried not to let it get to my head too big.
I was every which way of heartbroken when my phone was accidentally shattered from a fall, face down flat on the cement. No recovery from that break; it was only black screen and flickers left.
I'd totally buy myself another Galaxy Ultra in the future!! In fact, soon as I can manage to save up enough money again, i totally will be buying another just like it to replaced the one i loved for years.
Goals!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why i love galaxy
on October 23, 2026
Posted by: Sugakookie
[This review was collected as part of a promotion.] I chose samsung galaxy as my phone to do games, email, administrative things, storage and zoom calls. I love the video chat feature and I trust in the company.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra
on October 22, 2026
Posted by: IRON321
[This review was collected as part of a promotion.] This is the best phone I have used so far. I use a wallet case on my phone and the new screen glass is so much better than my previous phone. Now scratches at all. The camera on here is fanominal, I absolutely love the extreme zoom function. Acts like a good dslr camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra best phone I've ever purchased
on October 22, 2026
Posted by: Mommadawg
[This review was collected as part of a promotion.] I chose the s25 ultra because of its camera I live in Alaska and the northern lights are breathtaking this camera makes it even more breathtaking. It captures colors that I didn't see with my naked eye love love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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