Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Average customer rating
4.8
(29,713 Reviews)
Rating breakdown 29,713 reviews
5 Stars
25,449
4 Stars
3,337
3 Stars
579
2 Stars
163
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Customer Rating
5
Has great customization features!
on August 11, 2025
Posted by: RUINEDJAGUAR
[This review was collected as part of a promotion.] I had the galaxy note 20 ultra for 5 years. I love the Note line. The customization features are great! My favorite feature is how amazing the camera is on the Galaxy 25 ultra is! I am still learning all of the cool features but so far an amazing investment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I learn new things every day
on August 11, 2025
Posted by: StaggerLee
[This review was collected as part of a promotion.] Galaxy AI is great just wish it can read the article on the screen or whatever is on the screen when you ask it to do
The phone is great learning new stuff everyday
The phone is great learning new stuff everyday
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice work samsung
on August 11, 2025
Posted by: Mrs5star81
[This review was collected as part of a promotion.] Camera quality excellent it seems to be tad bit smaller than my ultra 23 I traded in but like that the 25 ultra is light weight I my only problem is the s pen I hate the down grade I wonder if I order the 23 ultra pen will it still work for my 25 lol probably not but I'm ok for now I give this phone a 9 out of ten only because of the pen!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this product is amazing
on August 11, 2025
Posted by: ALRAAYA
[This review was collected as part of a promotion.] Hi
My name is water i live in NY the first phone in my life was the samsung flip phone and now when I purchased the latest version of the galaxy S25 Ultra
Ad to that I got the "AI" on the phone it's amazing.
My name is water i live in NY the first phone in my life was the samsung flip phone and now when I purchased the latest version of the galaxy S25 Ultra
Ad to that I got the "AI" on the phone it's amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone yet!
on August 11, 2025
Posted by: Skittn
[This review was collected as part of a promotion.] Quick interface! Love the stylus! Camera is way better than expected! Samsung watch 7 and the galaxy buds are a perfect pair to have with my samsung galaxy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but battery
on August 11, 2025
Posted by: AJ1988
[This review was collected as part of a promotion.] Love the AI feature and all the other gimmicks, camera is good but only thing needs alot of improvement is battery size, bigger battery will go a long ways.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great,overall best phone ever.
on August 11, 2025
Posted by: Lu2itv
[This review was collected as part of a promotion.] The phones battery makes it outshine other devices. The device keeps up with my busy days and multitasking needs. To make days productive. The stylus keeps me organized in what daily task needs done. The camera is the most professional high tech I've experienced in a phone. Overall this device has been great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Removing Bluetooth option for pen bad idea.
on August 11, 2025
Posted by: Esthelita
[This review was collected as part of a promotion.] Removing Bluetooth option for pen bad idea. I can't believe that this was done. I used to take lots of photos with this option.
Value
2
Response from Samsung USBy R&R Team, August 12, 2025
Hey Esthelita, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand that changes to the functionality of your device can cause frustration as you integrate the redesigned features in to your usage. We have provided a link to an article to help you with the features of your new S Pen. We have also shared a link to the full device manual to assist you with the hand gestures and voice commands you can use to capture photos with your camera. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US