This was my second one and it is just perfect for cooking for two of us and I think we wore it out so I just purchased the Griddler with smoke-less mode. We will have the older one as a second griddler when needed for larger meals/family.
Written by a customer while visiting cuisinart.com
Customer Rating
2
on September 17, 2025
Posted by: fb14
Gender:Female
I am having the same problem as other people below. The top side does not get hot enough, impossible to make waffles, they turn up good on the bottom side and uncooked/soggy on the top and if you try to use it as a griddle then again the difference is obvious, items in the bottom side are being cooked while they are still row on the plate that is at the top part. Very dissapointed.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 18, 2025
Hello- We are so sorry to hear about the trouble you've had with your Griddle. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900374244. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Whether I'm grilling my filet steaks or simply making the best panini sandwiches this in by far the best product to own. You won't be disappointed in any way with this product.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
This is a replacement purchase. Changes from my old griddler include reversible plates so need to store one set of grill plates when using the other, plates are interchangeable so need to worry about bottom plates and upper plates, there is a built-in drip pan that collects grease much more efficiently and finally the top plates can be adjusted to open wider allowing for a panini sandwich to be grilled. Only complaint is that the temperature control for panini is words and not actual temperatures, so it is harder to finger out a good cooking temperature. The griddle control does list temperatures and probably can be used as a guide when using the grill/panini side.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
High quality griddler. Heats evenly, cooks fast, and feels very solid. I’ve been using it for sandwiches and quick meals and it always performs great. Really happy with it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
I ordered this after hearing about making paninis and I am so happy with it! This is all you ever need. It will go flat to grill, it flips to a flat grill so you can fry eggs or other stuff! I also ordered a set to be able to make waffles, oh my, what a wonderful grill this is with all I can do with it! Amazing, just amazing ! One single machine on my counter that has so many uses! The grill plates can go in the dishwasher! What more could I want?Dena
Written by a customer while visiting cuisinart.com