Customer reviews from cuisinart.com
Cuisinart - Griddler Indoor Grill - Stainless Steel
Average customer rating
4.6
(1,436 Reviews)
Rating breakdown 1,436 reviews
5 Stars
1,102
4 Stars
189
3 Stars
72
2 Stars
42
1 Star
31
92%of customers recommend this product.
(
1,096 out of
1,194)
Customer Reviews for Cuisinart - Griddler Indoor Grill - Stainless Steel
Posted by: PWally
Verified Purchase:Yes
We are extremely happy with our Griddler. Highly recommended!
Written by a customer while visiting cuisinart.com
Posted by: KOut
Gender:Female
Verified Purchase:Yes
Excellent Excellent ease of use and cleaning. Chicken, steaks and burgers are delicious using this.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
High quality grill, griddle and sandwich maker. Very versatile and easy to use. Works great!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Not recommended
on August 1, 2025
Posted by: WhatsHerDing
Heat is not consistent in top and bottom plates. Bought the waffle plates too, but have to flip waffles half way through to brown both sides. Very disappointing.
Response from cuisinart.comBy cuisinart, August 1, 2025
Hello-
We are so sorry to hear the heating plate is not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900338567 . If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear the heating plate is not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900338567 . If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Lilly N
Gender:Female
Verified Purchase:Yes
I'm loving it! Easy to use, easy to clean. I wish I could store it on it's side, but overall, I'm really happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Poor heat retention and too small
on August 31, 2025
Posted by: chillyinthesouth
We had the smokeless grill/griddle and it died so we bought this one as a replacement. The grill area is too small, the picture online is quite deceptive, I am able to cook maybe 3 eggs on it, and cooking eggs and pancakes is only frustrating. The heat is not reliable or steady, making cooking difficult. I am very disappointed in this purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Kassandra
Gender:Female
Verified Purchase:Yes
I was really excited to find an all in one, griddle plus panini press, with an option to add waffle plates later on. I usually get CuisineArt products based on their reliability and quality, however, not so much with this one.
Pros: All in one, easy to use, removable plates
Panini press does what it needs to do
Pros: All in one, easy to use, removable plates
Panini press does what it needs to do
Cons:
The griddle doesn't get hot enough, even at the highest temperature! So you end up with unevenly cooked pancakes, or they take forever to cook, which was my experience.
The griddle feature is a nice idea, but forget making eggs or omelettes. The design of the plates causes the liquid egg mixture to slide right out into the catch tray. Why wouldn't anyone test this prior to release?
The griddle doesn't get hot enough, even at the highest temperature! So you end up with unevenly cooked pancakes, or they take forever to cook, which was my experience.
The griddle feature is a nice idea, but forget making eggs or omelettes. The design of the plates causes the liquid egg mixture to slide right out into the catch tray. Why wouldn't anyone test this prior to release?
Overall, I felt that this was overpriced for something that should at least just work enough to get hot. Maybe I got a lemon. Overall I would return this.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Biker68
Gender:Male
Verified Purchase:Yes
Awesome we love it , very versatile for many different foods great addition to our kitchen.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com