Customer reviews from travelpro.com
Travelpro - Crew Classic Lightweight Softside Expandable 21" Carry On Spinner - Black
Average customer rating
4.6
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
103
4 Stars
12
3 Stars
10
2 Stars
8
1 Star
1
Customer Reviews for Travelpro - Crew Classic Lightweight Softside Expandable 21" Carry On Spinner - Black
Customer Rating
3
Crew classic Carry-on Spinner
on October 15, 2025
Posted by: Andrea P.
Wheels could use some type of break. When sitting in a train or bus, the bag moves around and is hard to control.
Written by a customer while visiting travelpro.com
Customer Rating
3
Large, handy zippers, baggage handlers love
on October 24, 2025
Posted by: Michiel C.
I loved my old Travel Pro it was roomy, well designed, and quite sturdy until the zippers gave way. Replaced the zip-pulls repeatedly. Even though it’s a carry-on, I regularly check this bag. I am short and 73 yo. I can’t get it up in the overhead without a struggle. I see the same problem w this bag. Big zip-pulls. I haven’t had a chance to try the new one yet but will very soon. It only gets 3 stars at this point bc of the zippers. Can’t you design a way to tuck them in? I’ll update after my trip.
Written by a customer while visiting travelpro.com
Customer Rating
4
The Good and The bad
on October 26, 2025
Posted by: Jennifer T.
The suitcase is sturdy and and easy to maneuver. It is smaller than I thought. The wheels move so smoothly it keeps going when your stopped. I have to keep an eye on it
Written by a customer while visiting travelpro.com
Customer Rating
3
Too short
on October 27, 2025
Posted by: Andrew W.
I love Travel Pro but this bag is too short for hangers - makes it non-functional for a biz trip
Written by a customer while visiting travelpro.com
Customer Rating
4
Well made
on October 27, 2025
Posted by: PATRICIA R.
Great little suitcase, not as roomy as I had hoped.
Written by a customer while visiting travelpro.com
Customer Rating
5
Nice design
on October 29, 2025
Posted by: Diane W.
I have not personnel used my luggage as of today. However, I travel with a family member that has a Travelpro suitcase. Hence, the reason I purchased the luggage.
Written by a customer while visiting travelpro.com
Customer Rating
2
Disappointed
on October 31, 2025
Posted by: Brenda J.
This is not my first travelpro purchase as i uses to make 25 or more trips/ yr. I beleive this product may be a one off. Purchased for trip to S. Korea and had air and rail on the excursion. There were issues with the telescope handle, easibility of wheels over elevator entrance and textured floors and falling over. My son had another brand and no issues gliding over these. I had the rolling underseat piece on top and it fell over 3 times. Very disappointed and surprised by the issues. Travelpro is normally a great product. I will be returning both and questioning my next purchase of this brand.
Written by a customer while visiting travelpro.com
Customer Rating
5
Great for short getaway trips!
on November 19, 2025
Posted by: Frances A.
Bought this for short trips. Easy to handle; those MagnaTrac wheels make it easy to maneuver on uneven sidewalks and bumpy parking lots. Worth the cost.
Written by a customer while visiting travelpro.com