Customer reviews from blackanddeckerappliances.com
Black+Decker - 6-Cup Rice Cooker with Steaming Basket, Removable Non-Stick Bowl - White
Average customer rating
4
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
38
4 Stars
16
3 Stars
5
2 Stars
4
1 Star
8
85%of customers recommend this product.
(
57 out of
67)
Customer Reviews for Black+Decker - 6-Cup Rice Cooker with Steaming Basket, Removable Non-Stick Bowl - White
Customer Rating
3
Bad bowl
on September 11, 2018
Posted by: Eryn21
from Tampa, FL
Gender:Female
I love this cooker but my bowl is starting to crack!! Crazy because I always hand wash it. Where can I find a replacement bowl???
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Jim, Customer Service, September 12, 2018
Thank you for offering your feedback regarding your Black + Decker RC506. I’m sorry to hear about the trouble you’ve experienced with your rice cooker. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your rice cooker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Poor quality
on November 4, 2018
Posted by: Wajida
from Narberth pa
Gender:Female
[This review was collected as part of a promotion.] I.am using the rice cooker since 2 years and now the pots coating start to come off.
Very disappointed
Very disappointed
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 6, 2018
Thank you for offering your feedback regarding your Black+Decker RC506. I'm sorry to hear about the trouble you've experienced with your rice cooker's cooking pot. Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can go over some options with you that I believe could improve your experience. I look forward to hearing from you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Nice Features
on December 3, 2018
Posted by: jzhang678
from Winter Haven, FL
Gender:Male
This rice cooker gets the job done! The 6-cup rice cooker has the right capacity for any meal and family size. I use it to meal prep or for big family gatherings. The finish on the cooker is modern and stylish. The handles are ergonomic and do not heat up, so you can pick up the cooker easily after it finished cooking. The interior heats well and does not stick! The light indicators are helpful and give me good estimates on when the rice will finish cooking. The lid is good too. So, overall, the rice cooker gives me consistent results and is very convenient for any family; I'd highly recommend this!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Disappointed
on December 4, 2018
Posted by: se7en082
from Hialeah, FL
Gender:Male
I bought this for my mom in August and it is December and the button for it to start cooking doesn't work. My mom takes very good care of her items. We own stuff that has lasted nearly 20 years, yet this item we seldom use just doesn't work.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Customer Service, December 6, 2018
Thank you for offering your feedback regarding your Black + Decker RC506. I’m sorry to hear about the trouble you’ve experienced with your rice cooker. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your rice cooker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Working great!
on December 10, 2018
Posted by: Lavica
from Florida
Gender:Female
[This review was collected as part of a promotion.] I have this rice cooker and it's working perfectly!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Very nice and easy to operate.
on December 9, 2022
Posted by: perkygma
from Brooklyn NY
Gender:Female
i received this rice cooker and I'm very pleased. I made some rice and it was delicious. There was no work to it - just add water, ingredients and plug in and in less than l/2 hour the rice was cooked.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Simple to Use
on August 21, 2023
Posted by: Cos7
Great product!! Simple to use & rice comes out perfect.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com