Customer reviews from blackanddeckerappliances.com
Black+Decker - 6-Cup Rice Cooker with Steaming Basket, Removable Non-Stick Bowl - White
Average customer rating
4
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
38
4 Stars
16
3 Stars
5
2 Stars
4
1 Star
8
85%of customers recommend this product.
(
57 out of
67)
Customer Reviews for Black+Decker - 6-Cup Rice Cooker with Steaming Basket, Removable Non-Stick Bowl - White
Customer Rating
5
works great
on April 19, 2016
Posted by: bobisyellow
from Camas, WA, United States
Gender:Female
[This review was collected as part of a promotion.] This makes great rice every time and easy to clean. Doesn't take up a lot of room on the counter
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Black & Decker does it again!
on June 22, 2016
Posted by: markslady
from San Antonio, TX, United States
Gender:Female
[This review was collected as part of a promotion.] I'm a big fan of Black and Decker and this rice cooker fits perfect with their products. Non-stick for easy cleaning, great for more than just cooking rice and the perfect size for a household of 2 :)
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
cooks well
on July 19, 2016
Posted by: deepredfalcon01
from Teton, Idaho, United States
Gender:Female
[This review was collected as part of a promotion.] i got the black decker 6 cup rice cooker to try i love it for cooking rice it cooks rice really good and steams well
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
It was great, until today.
on December 7, 2017
Posted by: Courtlynn
from Houston, TX, United States
Gender:Female
I got this as a gift jan 2017 and it has worked great until today. It just died in the middle of cooking rice..
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 12, 2017
Thank you for offering your feedback regarding your Black+Decker RC506. I’m glad that your rice cooker started out working well, but I’m sorry to hear that it stopped getting power. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Under cooked first, way over cooked second time.
on December 10, 2017
Posted by: Angelagail
from Fort Worth, TX, United States
Gender:Female
Followed instructions to a tee. First time rice was just undertone. Used it tonight and it seemed to take forever to cook. And now all we have is mush. Way over cooked. TOO over cooked to eat. Don't thunk I will use it again.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 13, 2017
Thank you for offering your feedback regarding your Black+Decker RC506. I’m sorry to hear that your rice cooker has not been delivering consistent results. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Stopped working suddenly
on December 11, 2017
Posted by: Sathish
from San Antonio, TX, United States
Gender:Male
I bought this a month ago. It was working perfectly until it stopped working suddenly. It is not even turning on, thats really a bad experience.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 13, 2017
Thank you for offering your feedback regarding your Black+Decker RC506. I’m glad that your rice cooker started out working well, but I’m sorry to hear that it has stopped getting power. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
6 C rice cooker
on February 10, 2018
Posted by: Alicia1
from Nor Cal.
Gender:Female
I used my ew rice cooker for the first time today. I washed the removable parts as instructed, one part of the vent silicone came off and I dont know how to put both pieces back in the venting hole. I put 1 in and cooked the rice, it took way longer than expected. Please advise with a picture.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 12, 2018
Thank you for offering your feedback regarding your Black+Decker RC506. I’m sorry to hear about the trouble you’ve experienced with your rice cooker’s lid. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your rice cooker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Works Great Until You Lose A Part
on March 18, 2018
Posted by: Ryan A
from Everett, WA, USA
Gender:Male
This is my first rice cooker and so far I am very impressed. If you follow the directions and use the rice measuring cup your rice will come out perfect every time. Clean up is also very easy, however, I unscrewed the handle from the lid and somehow lost the screw that holds it together. I've searched online and can't find any info for replacement parts, so keep a close eye on all of the pieces.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 21, 2018
Thank you for offering your feedback regarding your Black+Decker RC506. I’m delighted to hear that your rice cooker has been serving you so well, but I’m sorry to learn about the trouble you’ve experienced with the lid. Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com