Customer reviews from hp.com
HP - B89MQUA#ABA Snowflake Laptop, Celeron N4500, 4GB, 64GB eMMC SSD, 14.0" HD HD (1366x768), Intel UHD, Win 11 Home - Snowflake White
Average customer rating
2.9
(
42
Reviews)
Rating breakdown
42
reviews
5 Stars
14
4 Stars
3
3 Stars
6
2 Stars
3
1 Star
16
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Customer Reviews for HP - B89MQUA#ABA Snowflake Laptop, Celeron N4500, 4GB, 64GB eMMC SSD, 14.0" HD HD (1366x768), Intel UHD, Win 11 Home - Snowflake White
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Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
2
Lap top is really slow takes forever to update been having issues since the day I bought it
on
September 3, 2026
Posted by:
Tatyana
Verified Purchase:
Yes
Lap top is really slow takes forever to update been having issues since the day I bought it
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
Stopped charging
on
September 3, 2026
Posted by:
Samantha
Verified Purchase:
Yes
Would not recommend. I used it occasionally for work maybe five times a month and it’ it just stopped charging and turning on
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
Not good - keep getting error messages from MS one drive gave to reboot every singl
on
September 3, 2026
Posted by:
Not happy
Verified Purchase:
Yes
Correct software installation
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (
23
) ratings-only reviews
Overall Customer Rating
3.3
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