Customer reviews from klipsch.com
Klipsch - Cinema 800 3.1 48" Dolby Atmos Sound Bar System with Wireless Pre-Paired 10" Subwoofer - Black
Average customer rating
3.4
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
112
4 Stars
44
3 Stars
38
2 Stars
25
1 Star
69
56%of customers recommend this product.
(
132 out of
236)
Customer Reviews for Klipsch - Cinema 800 3.1 48" Dolby Atmos Sound Bar System with Wireless Pre-Paired 10" Subwoofer - Black
Posted by: Okbrennen
from Oklahoma
Verified Purchase:Yes
Love the sound! Has a very clear and defined sound. Definitely worth the money but my only complaint and I don’t know if it’s sound bar related but when blasting music it will lock the volume on max and I can’t turn it down. I have to completely unplug the sound bar.
No, I would not recommend this to a friend.
Written by a customer while visiting klipsch.com
Posted by: ChiliandBeans
from St. Louis, MO
Verified Purchase:Yes
This sound bar and subwoofer sound so good that I bought the rear surrounds too. But, maybe once or twice a minute I get a momentary interruption where all sound goes away for a second or two. I have not been able to resolve this issue yet.
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Posted by: Nikki
Verified Purchase:Yes
Crystal clear sound and the bass is amazing! Love this purchase.
Written by a customer while visiting klipsch.com
Posted by: Paul AC
from Frisco TX
Verified Purchase:Yes
Didn’t work right out the box. Opened a ticket with customer service and have not heard back. It’s my second one. First one lasted 18 months. Poor experience. Will not recommend or purchase any products from them again.
No, I would not recommend this to a friend.
Response from klipsch.comBy Klipsch, Customer Service, February 22, 2023
These issues may be resolved with the latest firmware update! For over-the-air update, please make sure the bar is connected to your home network. If you are unable to connect the bar to your home network, please contact customer service as a manual update may be possible.
For the quickest contact, we recommend opening a "chat" by going to our website and clicking the “Help” icon located in the bottom right corner. Once you have clicked this icon, choose the “Get in Touch” option to speak directly with a Product Support representative.
For the quickest contact, we recommend opening a "chat" by going to our website and clicking the “Help” icon located in the bottom right corner. Once you have clicked this icon, choose the “Get in Touch” option to speak directly with a Product Support representative.
Written by a customer while visiting klipsch.com
Posted by: Rilz
from St. Louis
Verified Purchase:Yes
Sound quality is good, but soundbar will not connect to devices via Bluetooth. When hooked up to the (ARC) HDMI port, the soundbar has issues switching between HDMI devices. Also there is a static sound that comes through most of the time when first powered on. After turning off and on a few times, including the TV and other devices, it will work. Overall I am disappointed in this product from a company that I have had great experience with in the past for audio equipment. Will be returning this product immediately.
No, I would not recommend this to a friend.
Response from klipsch.comBy Klipsch, Customer Service, February 22, 2023
These issues may be resolved with the latest firmware update! For over-the-air update, please make sure the bar is connected to your home network. If you are unable to connect the bar to your home network, please contact customer service as a manual update may be possible.
For the quickest contact, we recommend opening a "chat" by going to our website and clicking the “Help” icon located in the bottom right corner. Once you have clicked this icon, choose the “Get in Touch” option to speak directly with a Product Support representative.
For the quickest contact, we recommend opening a "chat" by going to our website and clicking the “Help” icon located in the bottom right corner. Once you have clicked this icon, choose the “Get in Touch” option to speak directly with a Product Support representative.
Written by a customer while visiting klipsch.com
Posted by: Stefano Poldi
from New Jersey
Verified Purchase:Yes
Great product, immersive sound, bass are deep, well balanced factory set, I am really satisfied.
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Posted by: Zeek
Verified Purchase:Yes
Sounds amazing, easy set up ! Would definitely recommend to others.
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Customer Rating
1
Lasted 1 year
on January 30, 2023
Posted by: Gener
from Sarasota FL
Worked great for just over a year. Speakers started cutting in and out, led display on sound bar stopped working. Klipsch support suggested firmware update then a factory reset.... tried a firmware update it worked for 2 hours then center channel started scretching. So i did a factory reset. Nothing works at all. Tried another firmware update. No center channel, no bass cannon and no surround. Very disappointed. I actually just started upgrading my 7.1 speakers in my entertainment room with klipsch.... im seriously rethinking not purchasing any more klipsch products of they fail this fast.
No, I would not recommend this to a friend.
Written by a customer while visiting klipsch.com