Customer reviews from klipsch.com
Klipsch - Cinema 800 3.1 48" Dolby Atmos Sound Bar System with Wireless Pre-Paired 10" Subwoofer - Black
Average customer rating
3.4
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
112
4 Stars
44
3 Stars
38
2 Stars
25
1 Star
69
56%of customers recommend this product.
(
132 out of
236)
Customer Reviews for Klipsch - Cinema 800 3.1 48" Dolby Atmos Sound Bar System with Wireless Pre-Paired 10" Subwoofer - Black
Customer Rating
1
Terrible
on February 11, 2023
Posted by: B-lo
It makes sense why this soundbar is on sale, because it don't work. Got my soundbar, hooked it up, called my family to watch a movie 10 minutes in couldn't control the volume, 45 min in soundbar shuts off and won't power back on. I gave the benefit of the doubt because of the name but this is very disappointing. Now I'm embarrassed and have to wait to Monday to get support. Shouldn't have never sold my receiver. Stock TV hurt my feelings
No, I would not recommend this to a friend.
Response from klipsch.comBy Klipsch, Customer Service, February 22, 2023
We apologize for the inconvenience you have experienced! For Quickest contact with a customer service representative, we recommend opening a "chat" by going to our website and clicking the “Help” icon located in the bottom right corner. Once you have clicked this icon, choose the “Get in Touch” option to speak directly with a Product Support representative.
Written by a customer while visiting klipsch.com
Posted by: DJCMAGIC
from Rochester NY
Verified Purchase:Yes
Perfect cinema sound for my home. I’ve had many sound bars and this sound is the best I’ve ever owned
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Posted by: ShaneK
from Reno, NV
Verified Purchase:Yes
This sound bar is amazing. The sound quality is the best of any sound bar I have owned, including Bose. The bass is as good as I get out of my enormous DefTec BP9080’s floor speakers. High end is marvelous as well. Super easy to set up and use. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Customer Rating
1
I should have listened to the bad reviews
on February 7, 2023
Posted by: Jayqd888
from MN
I bought this a month ago and I’m so disappointed. I’m using the ARC as input. It is not smooth as what others have said. It doesn’t work 90% of the time. I have to manually unplug the power source and do a hard reboot in order for it to work.
No, I would not recommend this to a friend.
Response from klipsch.comBy Klipsch, Customer Service, February 22, 2023
Make sure you use an HDMI 2.0a or higher cable. The cable included with your soundbar meets these standards, so we strongly recommend you use this cable.
Ensure the following TV settings match:
-If you have an eARC Capable TV, set HDMI e-ARC Mode to Auto or On.
-Set Digital Output Format to Pass-Through (on some TVs and projectors, this is named Bitstream.
-Set Dolby Atmos to Enabled.
Ensure the following TV settings match:
-If you have an eARC Capable TV, set HDMI e-ARC Mode to Auto or On.
-Set Digital Output Format to Pass-Through (on some TVs and projectors, this is named Bitstream.
-Set Dolby Atmos to Enabled.
Written by a customer while visiting klipsch.com
Posted by: Jack Mc
Verified Purchase:Yes
This soundbar is fabulous, I replaced my Klipsch 600 soundbar that was a P o s. It was constantly shutting off where I had to unplug to get it to reconnect to the TV. It was connected to the TV through the HDMI ARC just like the 800 is. The 800 is great, the 600 not so much.
Written by a customer while visiting klipsch.com
Posted by: Seannnn
Verified Purchase:Yes
Works good. Hard to connect to internet. Constantly cuts out for a second when watching movies. Can become annoying. Sounds good when not cutting out. Sub is great tho.
Written by a customer while visiting klipsch.com
Posted by: TAO Rocks
from Springfield, OR
Verified Purchase:Yes
This is an add on for the kitchen tv, loved it so much we are moving it to the bedroom and upgrading to the Cinema 1200 for the kitchen instead.
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Posted by: ChiefShawnT
from Texas
Verified Purchase:Yes
Great sound quality but constantly drops connection during viewing
No, I would not recommend this to a friend.
Response from klipsch.comBy Klipsch, Customer Service, February 22, 2023
If connecting the bar via HDMI ARC, ensure that the following TV settings match:
-If you have an eARC Capable TV, set HDMI e-ARC Mode to Auto or On.
-Set Digital Output Format to Pass-Through (on some TVs and projectors, this is named Bitstream).
-Set Dolby Atmos to Enabled.
-If you have an eARC Capable TV, set HDMI e-ARC Mode to Auto or On.
-Set Digital Output Format to Pass-Through (on some TVs and projectors, this is named Bitstream).
-Set Dolby Atmos to Enabled.
Written by a customer while visiting klipsch.com