Klipsch knows sound but not Bluetooth technology. It doesn’t stay connected and reconnecting means taking the sound bar off the wall to reset it. Disappointing that they’re selling this knowing it’s flawed. The sound is great but won’t play consistently. Opening apps on your phone while playing can disconnect it. Maybe buy if you only want it for surround sound through HDMI. We wanted it to play music as well. Disappointed.
The sound bar and the rear speakers are great but the 10" subwoofer is very weak compared to my 8" Klipsch sub in my game room so I think it is defective.
No, I would not recommend this to a friend.
Response from klipsch.comBy Klipsch, Customer Service, May 15, 2023
Please note that you can adjust the subwoofer's volume independently via the included physical Klipsch remote or through the Klipsch Connect app! If you believe that your unit has a defect, please reach out to Klipsch Support to speak directly with a product support representative. For Quickest contact, we recommend opening a "chat" - https://bit.ly/klipschsupport
Written by a customer while visiting klipsch.com
Customer Rating
1
Inferior product
on May 12, 2023
Posted by: Kevin803
from South Bend IN
In the 2 months I’ve had this it’s been nothing but connection problems, scratchy sound and now it just stopped working
No, I would not recommend this to a friend.
Response from klipsch.comBy Klipsch, Customer Service, May 15, 2023
Does the sound bar still turn on? Has a factory reset been attempted/accomplished? Please reach out to Klipsch Support to speak directly with a product support representative. For Quickest contact, we recommend opening a "chat" - https://bit.ly/klipschsupport
Excellent sound!!!! I love klipsch speakers. A little trouble pairing and setting things up initially but after that all good. Klipsch support was very helpful.
i PURCHASED A CINEMA 800 FOR MASTER BEDROOM AND THE SOUND IS AWESOME.WE ALSO ENJOY THE CINEMA 1200 IN THE FAMILY ROOM AS WELL. THE DOLBY ATMOS FEATURE IS NICE TO HAVE ON BOTH SYSTEMS.
Amazing sound. Great watching movies or listening to music. My only issue is connectivity issues, after a week it wouldn't play any sound and I factory reset it and now I can't get into Bluetooth pairing.
I bought the Cinema Sound Bar after a decade of enjoying the Reference Home theater sound system. This system does not disappoint. Perfect bass and the sound is terrific. Klipsch has won me for life!