Customer reviews from travelpro.com
Travelpro - Platinum Elite Softside Expandable 20" Carry On Spinner - Shadow Black
Average customer rating
4.4
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
53
4 Stars
12
3 Stars
9
2 Stars
1
1 Star
4
100%of customers recommend this product.
(
18 out of
18)
Customer Reviews for Travelpro - Platinum Elite Softside Expandable 20" Carry On Spinner - Shadow Black
Customer Rating
5
Fantastic carry on spinner! The
on December 4, 2022
Posted by: MICHAEL M.
Fantastic carry on spinner! The 20” size is a little misleading as the exterior dimension is 22.5” (practical carry on size limit by most airlines). After traveling carry on in Japan on planes and trains for a week (constantly on the move), this was the best purchase decision ever. For me, big enough to carry essentials and small enough to fit in airport and train lockers while site seeing. I really appreciated the effortless wheel gliding and I’m sure it saved me from throwing out my back, ruining the trip.
Reading the other reviews, I was worried about the zippers. Carefully inspected mine and they function flawlessly.
The telescope handle operates beautifully and predictably all while feeling solid, even with a backpack secured.
If anything a good problem, my bag will easily roll away on its own on the slightest grade or on the trains, needing corralling. My other older lower model Travelpro does not glide as well.
Main reason I picked softside over clamshell, softside doesn’t take up as much real estate when open. Makes a difference when sharing a small room in tight quarters.
I don’t get the USB port…most battery packs need to be turned on so I need to open the side pocket to get to the battery AND I still need a cable to connect the port (which I store with the battery). For me, I love the side battery pocket, the port’s redundant.
Happy with fit, finish and experience. Too early to review long term durability/reliability.
Written by a customer while visiting travelpro.com
Customer Rating
5
I really like this bag!
on December 28, 2022
Posted by: Prudence C.
I really like this bag! It uses high-quality materials from the fabric to the wheels and telescopic handle. It’s been easy to roll through international airports. Great purchase for me!
Written by a customer while visiting travelpro.com
Customer Rating
5
Love it!
on December 31, 2022
Posted by: Gerry H.
I bought one of these for myself and love it… So does my wife. She kept borrowing mine for her work and fun travels so I bought one for her this Christmas ;-)
Written by a customer while visiting travelpro.com
Customer Rating
5
Great product!
on January 17, 2023
Posted by: DARBY P.
Thinking of purchasing a larger one as these are built so well.
Written by a customer while visiting travelpro.com
Customer Rating
5
Great piece of luggage
on January 19, 2023
Posted by: Norm F.
Constructed well, nice details. Extremely easy to move.
Written by a customer while visiting travelpro.com
Customer Rating
5
Efficient and beautiful
on January 24, 2023
Posted by: Brianne M.
I'm picky about everything, including luggage. I ordered 5 carryons and this was in my top two. I have the medium checked Platinum Elite and love it for its optimal layout and useful features. I can fit my typical overnight business trip items in this carryon, but nothing more. The standard version has small front pockets but the business version has more usable front pocket space and holds a laptop without tipping over. I especially love the straps that hold everything in and have built in pockets for small items like jewelry, cables, or underwear. The materials are beautiful and distinctly nicer that the VersaPack line (zippers, exterior and interior fabric, handles, wheels, straps). I appreciate the recessed wheels because the suitcase is sturdier, especially when front-heavy with a laptop. This design also provides more packing room. I could fit more inside this bag compared to a Samsonite with the same dimensions because this one has a better use of space (these zippers are also smoother). I chose to keep the VersaPack because I'm an overpacker and the extra few inches allowed me to add another outfit or a light jacket. This does expand but I couldn't fit much more when I Al's had a laptop in the front pocket (1 shirt). I usually check my carryon luggage and if I will have to carry my bag on the plane, I use one that is lighter. This bag is heavier. Elegant, thoughtfully designed, less expensive than B&R and Tumi. If you bring a laptop with you, the business version is a better option. In the front pocket I can fit a laptop, notebook, travel white noise machine, glasses, charging plugs and cable. Things I would change: make it 2" bigger, narrower handle to make it easier to fit all trolly straps, add sleeve to slip over handle on another suitcase, built-in lock, and exterior hook to carry a water bottle.
Written by a customer while visiting travelpro.com
Customer Rating
5
Quality rolling bag
on January 26, 2023
Posted by: Joseph M.
Fit well in the overhead storage on a plane. Wheel glide easily and does not tip over when fully packed.
Written by a customer while visiting travelpro.com
Customer Rating
5
Great carry on!
on February 24, 2023
Posted by: Sherrie C.
Love the attractive look, high quality, and fine detail (including the phone charging port) The wheels roll smoothly, handle lifts smoothly, pockets for various needs, etc) It's first trip will be to Italy!
Written by a customer while visiting travelpro.com