Customer Reviews for Avalon - A1 Countertop Top Loading Bottled Water Cooler
Customer Rating
5
THE SUPPORT TEAM IS SUPER !!!
on January 5, 2021
Posted by: Konstantinos
from Bethesda MD
I had a minor problem with my water cooler. I followed the steps and video provided by the Support team and I fixed it in 1 minute. Thank you again. You are just PERFECT!!!
I love this water dispenser. I tried different filtration water pitchers before to buying bottled water, but nothing has worked as well as this product. I don't drink room temperature water so I always needed to chill my water in advance and sometimes would forget or get lazy and opt to drinking less. Because I have easier access to cold/hot water, I drink more water as I'm walking by and it has made it a whole lot easier to drink more tea as well. After about 5 months of use, the water dispenser wasn't cooling the water and the cold light would stay on for HOURS without doing anything. I contacted support over the weekend and Tiffany responded back first thing on Monday with more questions to assess the issue and a possible resolution. The fix was simple enough and I am happy I have my cold water again!
Countertop white water cooler: Only used it for a week but if using the hot water function, the beverage is very hot. If using the cold water function, the beverage is very cold. It takes less than 10 minutes to heat up and a good 30-40 to cool the water. I use it daily.