Customer Reviews for Avalon - A1 Countertop Top Loading Bottled Water Cooler
Customer Rating
5
Great product, excellent service
on March 19, 2021
Posted by: Cannabis Barbie
from Vancouver
We use these coolers in our retail business for our staff and they are wonderful. We did have one minor issue but Tiffany helped us resolve it in seconds over the phone. She was kind and very informed
I had a minor problem with my water cooler. I followed the steps and video provided by the Support team and I fixed it in 1 minute. Thank you again. You are just PERFECT!!!
I love this water dispenser. I tried different filtration water pitchers before to buying bottled water, but nothing has worked as well as this product. I don't drink room temperature water so I always needed to chill my water in advance and sometimes would forget or get lazy and opt to drinking less. Because I have easier access to cold/hot water, I drink more water as I'm walking by and it has made it a whole lot easier to drink more tea as well. After about 5 months of use, the water dispenser wasn't cooling the water and the cold light would stay on for HOURS without doing anything. I contacted support over the weekend and Tiffany responded back first thing on Monday with more questions to assess the issue and a possible resolution. The fix was simple enough and I am happy I have my cold water again!