Customer reviews from travelpro.com
Travelpro - Platinum Elite Softside Expandable 25" Checked Spinner - Vintage Grey
Average customer rating
4.7
(662 Reviews)
Rating breakdown 662 reviews
5 Stars
567
4 Stars
43
3 Stars
29
2 Stars
12
1 Star
11
100%of customers recommend this product.
(
28 out of
28)
Customer Reviews for Travelpro - Platinum Elite Softside Expandable 25" Checked Spinner - Vintage Grey
Customer Rating
5
Conditional Love
on August 22, 2024
Posted by: Patricia K.
I love this bag as well as the one it is replacing--and that one had the zipper pulls yanked off during travel. So. I hope this one holds up better. I am a long-term Travelpro customer and never before had problems with product failures. My new bag is on probation but I do love the color and features.
Written by a customer while visiting travelpro.com
Customer Rating
5
Excellent quality and very clever
on August 22, 2024
Posted by: Gary E.
Excellent quality and very clever design to facilitate travel experiences. I am delighted with this product and could not recommend it more strongly.
Written by a customer while visiting travelpro.com
Customer Rating
3
Faulty zipper
on August 21, 2024
Posted by: Stacy K.
It is attractive and has many nice compartments but after one use the front zipper came off.
Written by a customer while visiting travelpro.com
Customer Rating
3
Product is fine but idk about long term. Horrible support
on August 13, 2024
Posted by: Steven R.
No USB c is dumb when hard shell has it. Seems good enough. Can't speak to long term quality. I would dread having to deal with a warranty or replacement part so it better hold up.
Written by a customer while visiting travelpro.com
Customer Rating
5
Big Yes !!!
on August 10, 2024
Posted by: Barbara J.
I have not travelled with the luggage yet. But the styling and organization are really great. I love the olive color.
Written by a customer while visiting travelpro.com
Customer Rating
4
Robust and love the light blue color
on August 10, 2024
Posted by: BethAnn Z.
This is an upgrade to a budget suitcase from a big box store. It is better balanced and the wheels are much better. The main built-in locks are on the side of the bag and hard to access when standing on the wheels or lying on bed or chair. It survived its first Southwest round trip well.
Written by a customer while visiting travelpro.com
Customer Rating
2
Disappointed with quality
on July 31, 2024
Posted by: Robin H.
I am a travel advisor and the first time using my soft-sided Platinum elite Luggage birthday gift, the outside is marked up with stains and thread by zipper is shredding. (Have photo for proof) So upset because I did lots of research looking for the best luggage to suit my needs and for it to be all marked up like that is disheartening. Fourteen women chipped in for these 2 pieces of matching suitcases and I can’t truthfully tell them that I’m happy with this purchase right now. Can I send back and get a darker color but not black?
Written by a customer while visiting travelpro.com
Customer Rating
5
Lives up to their wonderful reputation
on July 30, 2024
Posted by: Susan H.
This is a great bag, I love all the compartments. It is well made and easy to use. The color is super.
Written by a customer while visiting travelpro.com