Customer reviews from Hyper
Hyper - 245W USB-C 100WH BATTERY PACK - Black
Average customer rating
3.8
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
41
4 Stars
9
3 Stars
7
2 Stars
8
1 Star
11
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Hyper - 245W USB-C 100WH BATTERY PACK - Black
Customer Rating
1
Terrible battery pack
on July 23, 2026
Posted by: Steve34
I bought this more than a year ago. First one failed and had replaced under warranty. Second one is the same. Once unit is approximately 50% drained. It will go to zero charge. Do not waste your money. This is way overpriced and totally unreliable.
Response from HyperBy Hyper Support, July 27, 2026
This is not the experience we would like our users to have with this power bank. Please contact our support team at 844-674-6789 Monday thru Friday 10 AM to 7 PM EST. They would like to learn more and look into possible solutions for you.
Written by a customer while visiting Hyper
Customer Rating
2
Flaky and fussy
on April 22, 2026
Posted by: pedz
I bought mine in 2022 but I have used it very little. The reason is that the USB-C ports are extremely fussy and you are required to get proper cables and proper devices or it will not charge or take a charge. Now at this point, one of the in/out ports doesn’t work and the other ports appear to be flaky or broken.
All in all, I have not been happy with this device.
Response from HyperBy Hyper Support, May 14, 2026
Thank you for reaching out. We’re truly sorry for the trouble you’ve been experiencing with your HyperJuice 245W USB-C Power Bank. We want to make this right and help you find the best solution as quickly as possible. Please contact Hyper Customer Support at 844-674-6789, Monday through Friday, 7:00 AM – 4:00 PM PST. Our team is ready to assist you and guide you through all available options.
Written by a customer while visiting Hyper
Posted by: Shaun
from Sterling Va
Gender:Male
Verified Purchase:Yes
Went for a 9 day trip to Europe and this charger came in handy. Our flight was cancelled, the airline kept our luggage, that’s where I had my electric adapter. Thankfully I kept this power bank with me in my backpack. It kept not only my cell charged but my wife’s phone and my daughter’s iPad. Perfect emergency backup.
I would recommend this to a friend!
Written by a customer while visiting Hyper
Customer Rating
4
Good power delivery. One 100W port failed within a few months.
on March 22, 2024
Posted by: Britt G.
Purchased for an international trip. Performed well, however one of the 100W ports failed for input and output within a few months of purchase.
Written by a customer while visiting Hyper
Posted by: Phil
from New Caledonia
Gender:Male
Verified Purchase:Yes
This battery pack does exactly what it says.
I don't mind that it is a large and heavy item but look at the dimension and weight befor buying it in order to not be disapointed.
I don't mind that it is a large and heavy item but look at the dimension and weight befor buying it in order to not be disapointed.
I would recommend this to a friend!
Written by a customer while visiting Hyper
Posted by: Stijn
from Netherlands
Gender:Male
Verified Purchase:Yes
Good powerbank, has great batterylife. hard to find a device that can slurp all the juice out of this boy.
I would recommend this to a friend!
Written by a customer while visiting Hyper
Posted by: T Macc
Gender:Male
Verified Purchase:Yes
Nice and it works great charges devices really fast
I would recommend this to a friend!
Written by a customer while visiting Hyper
Posted by: jamesh248
from CA
Gender:Male
Verified Purchase:Yes
Read about this item on Youtube Review, So Far Pleasantly pleased with it's performance. Works great with my Quest 3, and many other items. Plenty of power to go around and it doesn't take forever to recharge.
I would recommend this to a friend!
Written by a customer while visiting Hyper