Customer reviews from Samsung US
Samsung - 65 Class LS03HW Series The Frame Pro 4K UHD SamsungVision AI Smart Tizen TV (2026)
Average customer rating
4.9
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
127
4 Stars
11
3 Stars
1
2 Stars
1
1 Star
1
96%of customers recommend this product.
(
76 out of
79)
Customer Reviews for Samsung - 65 Class LS03HW Series The Frame Pro 4K UHD SamsungVision AI Smart Tizen TV (2026)
Customer Rating
5
Perfection on a wall.
on October 5, 2026
Posted by: Patticakes
from Cornelius, NC
[This review was collected as part of a promotion.] The only place for a tv was above the fireplace! And the only tv was the Frame. Didn’t want a big black screen above the mantel so this was the perfect solution. Stunning art displayed and couldn’t be happier. Not only that but the television quality is top notch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect 65-Inch Frame Pro for My Office
on October 5, 2026
Posted by: levin49
from Chaparral, NM
We absolutely love our 65-inch Samsung The Frame Pro. This is actually our third Frame TV—we also have the 98-inch The Frame and the 85-inch The Frame Pro—so it’s safe to say we’re big fans of the lineup!
The 65-inch size is perfect for my office. It gives me a large, bright screen without overwhelming the space, and when I’m not watching TV, Art Mode helps it blend beautifully into the room. People often mistake our Frame TVs for actual pieces of art, which is one of the things we love most about them.
The picture is bright and sharp, the colors are vibrant and natural, and the contrast is excellent. The matte screen also does a great job reducing glare, especially during the day when there is more light in my office. The refresh rate keeps everything looking smooth and crisp as well.
Another feature I really love is the Wireless One Connect Box. It allows us to keep our devices and connections away from the TV instead of having everything sitting right next to it. This makes the installation look much cleaner and helps maintain the artwork appearance that makes The Frame Pro so unique. It also works great with our Sonos setup, keeping everything connected without cluttering the area around the TV.
Having three different Frame TVs really shows how much we enjoy this lineup. The 65-inch Frame Pro is especially perfect for my office because it gives me the picture quality and screen size I want while still looking like part of the room rather than just a big TV on the wall.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Beautiful TV That Looks Like Art
on October 5, 2026
Posted by: levin49
from Chaparral, NM
We absolutely love our 85-inch Samsung The Frame Pro. Even at this large size, the picture looks incredibly sharp. The screen is bright, the colors are vibrant and natural, and the contrast is impressive whether we’re watching during the day or at night.
One of our favorite features is how well the matte screen handles glare. It makes a huge difference in a bright room and really helps the 85-inch display look like a giant piece of artwork when it’s in Art Mode. We’ve actually had people come into our home and mistake it for real art!
The refresh rate is also great. Movies, shows, and fast-moving content look smooth and crisp on the large screen.
We also love the wireless connection box. With an 85-inch TV, having fewer wires and not needing the connection box right next to the TV makes the entire setup look much cleaner. Everything also connects seamlessly with our Sonos system, which makes the setup simple and well integrated.
Overall, the 85-inch Frame Pro gives us the large, bright, high-quality screen we wanted while still blending beautifully into our home. The picture quality, minimal glare, wireless connectivity, and realistic Art Mode make it one of our favorite additions to the house.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome picture
on October 5, 2026
Posted by: BSho
[This review was collected as part of a promotion.] Love the picture and the frame concept. The one thing we don't like is the continuous push for a firmware update that freezes the TV and never moves past 0%.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Ambassador, October 9, 2026
Hi BSho,
Thank you for choosing the Frame Pro TV and sharing your experience with us. Based on what you posted, the issue should resolve itself after cold booting the TV, then pushing the update.
To do so, with the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
Next, let's push through the latest update. With the TV on, navigate to Home > top directional key > Settings > Support > Software Update > Update Now. The update should complete without issue.
If you're seeing the same problem, we'd like to help by providing more in-depth troubleshooting. Contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun) for assistance. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
– Samsung Ambassador
Thank you for choosing the Frame Pro TV and sharing your experience with us. Based on what you posted, the issue should resolve itself after cold booting the TV, then pushing the update.
To do so, with the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
Next, let's push through the latest update. With the TV on, navigate to Home > top directional key > Settings > Support > Software Update > Update Now. The update should complete without issue.
If you're seeing the same problem, we'd like to help by providing more in-depth troubleshooting. Contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun) for assistance. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
– Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Sharp TV
on September 28, 2026
Posted by: Jamz
from Wisconsin
[This review was collected as part of a promotion.] I chose the Samsung Pro TV for my new house because we wanted something that looks like a painting and does not look like a TV, as we are not going to use it as a TV on a regular basis, but only sometimes. The screen brightness and quality look amazing; I love it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful colorsand quality.
on September 24, 2026
Posted by: robbinrobin
[This review was collected as part of a promotion.] The color is absolutely beautiful and the brightness is perfect. I can watch just about anything and there's no glare from the sun during the day.
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible updates & changes from the previous model
on September 22, 2026
Posted by: Crystal
from Ohio
A date comes up in the transition of slideshow pics& it can’t be removed the update took away the option to remove that. It’s supposed to look like a picture why would I want to see a date tab on my photo?It has a bulky grey cord instead of transparent cord on older models that has to connect to the tv and shows on my wall now. I can’t favorite the pictures for a slideshow to only show certain pictures as the older model allowed. This “Pro” version really disappoints me! Big time FAIL Samsung.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy Samsung Ambassador, September 23, 2026
Hi Crystal,
Thank you for sharing your experience. We appreciate your feedback on the design and Art Mode. Please note that the date will appear on your photos for five seconds before disappearing, leaving only your selected photos on display.
If you have any questions, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website to chat with a support agent.
~ Samsung Ambassador
Thank you for sharing your experience. We appreciate your feedback on the design and Art Mode. Please note that the date will appear on your photos for five seconds before disappearing, leaving only your selected photos on display.
If you have any questions, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website to chat with a support agent.
~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Great features! Great TV, great
on September 21, 2026
Posted by: Great
[This review was collected as part of a promotion.] Brightness color contrast glare refresh is all great and wonderful. Very nice tv very good pictures quality
Written by a customer while visiting Samsung US