install first roll of 4x6 labels and create the label send to printer and get an error that the labels in printer are not the same size as what i have checked off in the software. ive double checked everything 839 times now and nothing changes. i would not recomend this printer to my worst enemy.
Response from brother-usa.comBy Brother, Customer Service, June 16, 2020
Hi, We are sorry that you are experiencing an error message that the label inside does not match in the application. I understand you have check the setting and the issue is not resolved. I'd like to help. You can automatically detect the roll size installed in the machine. Click File, Printer /Page Setup, select Page Setup tab and click the Check Media button.
If you continue to have issues, please contact our Customer Support Team: https://www.brother-usa.com/brother-support
This was the best purchase for my small business. We now have the ability to process orders from home like a warehouse and that’s all We’ve ever wanted! I also want to include, that their customer service was amazing throughout a small issue I had. I will only be using their products for my shipping needs! Thank you BROTHER!!!
Excellent Product! I love this company! They by far have the best products and services bar none. Compared to competitors, their products can't be matched! You can't go wrong purchasing from this company! Highly recommended!
The printer is super fast and I like the wide variety of adhesive and non-adhesive labels that you can use to print with it. I also like that there is an easy to use SDK so I was able quickly and easily update a few programs to have the ability to print custom labels.